Director of Quality

Lakeland Monroe Group•Grand Rapids, MI

2d•Onsite

About The Position

Lakeland Monroe Group is a world-class supplier of decorative, precision, and functional plastics for the Automotive Industry. Our team is dedicated to solving manufacturing challenges. With over 30 years of industry, and our team experience, we strive to exceed our customer’s expectations, every day. To achieve our vision of a world class corporation, we are seeking team members to join us who are passionate about continuously fostering teamwork and increasing productivity and standardization. This role plans, documents, implements and administers the Quality program to achieve continual improvement in all forms of work and assure customer satisfaction.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Proficient in: FMEA, PPAP, APQP, SPC, Measuring Systems Analysis.

Responsibilities

Develop and maintain Quality System to meet the intent of customer needs.
Maintain the Quality Manual and update at least annually.
Ensure the Quality System is responsible to the need for continual rapid improvement.
Jointly develop and maintain procedures, with all other areas throughout the company to effectively implement the Quality System.
Audit the effectiveness of the Quality System and serve as a focal point for customer audits.
With Operations; develop measures of improvement and report regularly.
Continually improve communication and credibility with customers.
Organize staff and lead Quality function to support all product lines and functional areas in multiple facilities.
Explore new methods for quality improvement and act as consultant and catalyst to the company staff for making improvements in all areas.
Develop and maintain effective system of new product implementation.
Develop and maintain TS16949 System
Select and develop staff to meet organization’s goals and objectives.
TS16949/ISO14001 Management Representative.
Responsible for attending education courses to upgrade managerial and technical skills as necessary.
Performs miscellaneous duties and projects as assigned and required.