DIRECTOR OF QUALITY

Riverside Mfg LLC•Fort Wayne, IN

8d•Onsite

About The Position

The Director of Quality at Riverside Mfg. is a hands-on senior manager who combines strategic oversight with operational involvement in day-to-day quality activities. As a leader, the manager oversees a quality team focused on ensuring products and services meet or exceed customer expectations and comply with government and private regulations. This dynamic manager promotes a culture of accountability, continuous improvement, and operational excellence throughout the organization.

Requirements

Strong understanding of quality standards, manufacturing processes, and relevant regulations.
Ability to influence cross-functional teams, communicate quality goals, and build quality into organizational culture.
Practical, solutions-oriented approach to identifying and resolving operational gaps.
Proficiency in data analysis, root cause analysis, and performance measurement.
Strong sense of urgency and accountability
Comfortable working in complex, fast-paced manufacturing environments
Ability to challenge the status quo and implement meaningful improvements
High attention to detail with strong follow-through
Respected leader capable of earning trust and driving change across departments
Must be US Person

Responsibilities

Sets the vision, goals, and objectives for quality management team, aligning them with organizational strategy and culture.
Lead, mentor, and develop the quality team, including QA staff and inspectors, fostering a collaborative, solutions-oriented culture.
Oversee the administration of all voluntary and required regulatory compliance programs.
Oversee the maintenance and execution of Riversides Quality Management System.
Ensure compliance with customer specifications, internal standards, and applicable industry requirements.
Oversee internal and external audits, investigate product defects, and implement corrective and preventive actions to prevent recurrence.
Ensure quality team engages and supports operations activities.
Work closely with production, engineering, supply chain, and other teams to address quality issues in real time, support manufacturing processes, and resolve non-conformances.
Respond to customer issues and corrective actions.
Establish and maintain standardized quality procedures, inspection methods, and documentation systems
Drive root cause analysis and corrective/preventive action processes to eliminate recurring issues
Establish, track and respond to KPI’s.