DIRECTOR OF QUALITY & RISK
About The Position
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability. Reporting to the Director of Care, the Director of Quality & Risk supports the Director of Care in managing all aspects of nursing services within the home. The Director of Quality & Risk ensures the delivery of high-quality resident care by promoting best practices, maintaining compliance with legislative and budgetary requirements, and supporting an interdisciplinary approach to care. This is a full-time position based in a professional office environment. Standard working hours are Monday through Friday, 8:00 - 4:00 with occasional need for overtime during peak periods. The role involves prolonged periods of sitting and working on a computer. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting.
Requirements
- Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO)
- Minimum of three years of experience in long-term care
- Proficient in RAI-MDS and computerized resident care systems.
- Demonstrated leadership, organizational, and communication skills (both verbal and written).
- Proficiency in Microsoft Word, Excel, and other clinical software applications.
- Knowledge of applicable legislation, current nursing standards, and healthcare practices, with a demonstrated commitment to providing quality resident-centered care.
- Flexibility to participate in the manager on-call rotation schedule. More information will be provided during the interview process.
- A negative vulnerable sector check completed within 6 months of hire date.
- Completion of a 2 Step TB Skin test within the last 12 months.
Nice To Haves
- previous management or leadership experience is an asset.
- Strong knowledge of geriatric care, infection prevention and control, adult education principles, and quality improvement processes.
Responsibilities
- Assist the Director of Care in implementing and evaluating quality improvement initiatives, risk management systems, data collection and analysis, report writing, and procedural updates within the nursing department.
- Lead the coordination and implementation of best practice and risk management programs related to resident care (e.g., falls prevention, restraint reduction, wound management, infection control).
- Monitor and manage the effective utilization of nursing supplies and resources.
- Oversee the High Intensity Needs (HIN) program and ensure appropriate resident support and documentation.
- Maintain systems for resident care assessment, planning, implementation, and evaluation at both the resident and unit levels, maximizing staff resources and supporting Southbridge Pinewood’s interdisciplinary approach.
- Support and oversee the RAI-MDS program to ensure accuracy and compliance.
- Maintain an active, visible presence in resident home areas, mentoring staff and monitoring the provision of quality care.
- Investigate and implement corrective actions related to occupational health and safety; develop and monitor modified work programs for nursing staff as required.
- Collaborate with the Director of Care on special projects, reviews, audits, and other assigned duties.
- Assume responsibility for the nursing department in the absence of the Director of Care.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
