Director of QA and Staff Development (Must hold RN License)

August Healthcare at Wilmington•Wilmington, NC
•Onsite

About The Position

The Director of Quality Assurance & Staff Development is a full-time, exempt leadership role responsible for leading the facility’s Quality Assessment and Assurance (QAA/QAPI) program and overseeing staff education and development. The position supports regulatory compliance, survey readiness, risk reduction, and continuous improvement across all departments. It is suited to an analytical, organized healthcare leader committed to building strong systems and well-trained teams. The role is based in an office and facility setting and involves movement throughout the facility as needed, including exposure to clinical and healthcare environments. Reasonable accommodations may be provided.

Requirements

  • Licensed RN preferred, or equivalent healthcare leadership experience.
  • Strong knowledge of long-term care regulations and survey processes.
  • Excellent analytical, organizational, and documentation skills.
  • Ability to lead committees, training programs, and performance improvement initiatives.
  • Strong communication skills and attention to detail.

Nice To Haves

  • Prior quality assurance, staff development, or regulatory experience.

Responsibilities

  • Plan, develop, and direct the facility’s Quality Assurance and Performance Improvement (QAPI) program.
  • Chair and lead the Quality Assessment & Assurance Committee.
  • Track, analyze, and trend quality indicators, audits, incidents, and outcomes.
  • Develop and implement corrective action plans for identified deficiencies.
  • Support survey readiness, surveys, and plans of correction.
  • Coordinate and oversee staff education, orientation, and ongoing in-service training.
  • Maintain training records and compliance documentation.
  • Partner with leadership to identify risk areas and improvement opportunities.
  • Assist with policy review, regulatory updates, and compliance monitoring.
  • Participate in facility surveys, audits, and inspections.
  • Prepare and present written and verbal quality reports to Administration.
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