Director of Quality Assurance & Quality Contr

The Gordon Highlander Corporation • Dallas, TX

2d

About The Position

Gordon Highlander is seeking an experienced Director of Quality Assurance & Quality Control to establish, lead, and oversee the company-wide quality management strategy. This senior leadership position will build the QA/QC function from the ground up, establish consistent quality standards, and drive accountability across all operating regions.

With a particular focus on large-scale industrial, logistics, distribution, and fulfillment facilities, the Director will work closely with executive leadership, regional operations teams, and project stakeholders to embed quality throughout the construction lifecycle. The role covers all Gordon Highlander regions, with regular travel to project sites. Preferred locations are Dallas, Texas; Austin, Texas; or Atlanta, Georgia.

The Director will develop scalable quality programs and standards, oversee project and regional quality performance, ensure alignment with applicable codes and client requirements, and lead continuous improvement. The position also includes developing quality training and, as organizational needs evolve, building a dedicated QA/QC team.

Requirements

• 10+ years of experience in commercial or industrial construction, including significant quality management leadership experience.
• Proven experience developing, implementing, or leading corporate QA/QC programs across multiple projects or regions.
• Previous experience in a Director of Quality, Corporate QA/QC Manager, Senior Quality Manager, or equivalent leadership position.
• Strong background in large-scale industrial construction, distribution centers, logistics facilities, or ground-up commercial construction.
• Comprehensive understanding of construction quality standards, MEP systems, inspection processes, and regulatory requirements.
• Demonstrated ability to influence senior leadership and drive organizational change.
• Strong strategic planning, communication, and cross-functional leadership skills.
• Ability to travel regularly across Gordon Highlander's operating regions.

Nice To Haves

• Experience leading quality programs for national general contractors or major industrial construction clients.
• Previous experience establishing a QA/QC department or implementing a company-wide quality management system.
• Experience with complex MEP systems, commissioning, and large-scale facility turnover.
• Familiarity with Procore, Bluebeam, and construction quality management technology.
• Bachelor's degree in Construction Management, Engineering, Architecture, or a related field.
• Relevant quality management certifications.

Responsibilities

• Develop and lead Gordon Highlander's company-wide QA/QC strategy, policies, and operating standards.
• Build and implement a scalable quality management program across all regions and business units.
• Establish quality performance objectives, KPIs, reporting systems, and accountability measures.
• Partner with executive and regional leadership to integrate quality management into project planning and execution.
• Identify opportunities to improve operational efficiency, reduce construction defects, and minimize rework.
• Establish the long-term structure and resource requirements for the company's QA/QC function.
• Provide strategic quality oversight across industrial, logistics, warehousing, distribution, and commercial construction projects.
• Ensure consistent implementation of quality standards across all regions.
• Oversee development of project-specific Quality Management Plans aligned with client requirements and contractual specifications.
• Conduct regional quality reviews and audits, identifying trends, risks, and opportunities for improvement.
• Partner with Project Executives, Project Managers, and Superintendents to address quality challenges and improve project delivery.
• Provide executive leadership with regular reporting on quality performance and organizational risks.
• Establish company-wide standards for structural, architectural, civil, and MEP construction quality.
• Ensure quality programs align with applicable building codes, industry standards, and client specifications.
• Oversee inspection, testing, commissioning, and project turnover requirements.
• Implement consistent processes for identifying, documenting, and resolving quality deficiencies.
• Drive proactive risk management and corrective action strategies across projects.
• Serve as the senior quality management authority across Gordon Highlander.
• Develop and deliver quality training programs for operations leadership and field teams.
• Promote a culture of quality, accountability, and continuous improvement.
• Evaluate and implement technology and reporting tools to improve quality management.
• Build and develop a dedicated QA/QC team as organizational needs evolve.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed