Director of Quality Assurance & Program Enhancements
CCARC INC•New Britain, CT
•Onsite
About The Position
The person in this position will serve as the senior staff ensuring accuracy of program participant payroll, contractual billing, attendance verification, Therap, Therap onboarding, reporting, auditing, and training. Supports Service area Directors and Leadership to ensure services provided adhere to IP goals and align with authorization. Matrix Management skills are essential as the Director works in conjunction with all service areas to ensure that quality programming is provided in a regulatory compliant manner while addressing the needs and preferences of the people in our programs.
Requirements
- Bachelor of Science/Arts Degree in a related field
- Minimum of five years’ experience managing services for individuals with disabilities
- 5+ years’ experience in operational or administrative management
- Valid Driver's License
- Own vehicle to use, as needed
Nice To Haves
- Matrix Management skills
Responsibilities
- Ensuring accuracy of program participant payroll
- Ensuring accuracy of contractual billing
- Ensuring accuracy of attendance verification
- Ensuring accuracy of Therap and Therap onboarding
- Ensuring accuracy of reporting
- Ensuring accuracy of auditing
- Ensuring accuracy of training
- Supporting Service area Directors and Leadership to ensure services provided adhere to IP goals and align with authorization
- Working in conjunction with all service areas to ensure that quality programming is provided in a regulatory compliant manner
- Addressing the needs and preferences of the people in our programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
