Director of Public Services

City of Tamarac•City of Tamarac, FL

2d•Onsite

About The Position

At the City of Tamarac, we believe that a career in public service is more than just a job – it’s an opportunity to make a meaningful difference in the community we serve. Guided by our core values of Teamwork, Accountability, Innovation, Professionalism, and Integrity, we are dedicated to fostering a supportive workplace where employees feel valued, empowered, and inspired to contribute their talents. As part of our team, you’ll help shape a vibrant, inclusive, and forward-thinking community – working alongside colleagues who share a passion for service and a commitment to excellence. Join us in building a better Tamarac, where your work matters and your contributions create a lasting impact. The Director of Public Services plans, directs, manages, and oversees the projects, operations, and diverse staff of the Public Services eleven (11) divisions including but not limited to, public works and utilities administration, water distribution, wastewater collection, stormwater and canals, engineering, grounds maintenance, and capital improvement and the design construction and maintenance of new development and all city streets. Performs complex administrative activities providing guidance and developing and implementing goals and policies to improve service delivery and meet population growth needs and maintain and improve infrastructure. Coordinates with external local, state, and federal agencies and ensures regulatory compliance across all divisions and actions. Position is primarily focused on directing, coaching, developing, and evaluating other people. Position requires extensive depth of expertise and knowledge in specialized functions or business areas that can be used to develop policies and procedures as well as determining efficient and innovative ways to accomplish the organization’s business strategies. Reports to the Deputy City Manager or designee.

Requirements

Bachelor's degree in civil or environmental engineering
Ten (10) years of progressively responsible experience in governmental public works/services
Five (5) years in a management role
Three (3) years in senior public works administration
Florida Professional Engineer (PE) license or active license from another state with the ability to obtain a Florida PE license by endorsement within 6 months of hire.
Valid State of Florida Driver License
Ability to drive a city owned vehicle
National Incident Management System (NIMS) training will be required (and sponsored) according to job duties and responsibilities.

Nice To Haves

Equivalent combination of education, certification, training and/or experience.

Responsibilities

Directs, provides guidance to, and reviews the work of staff to accomplish operational plans and results.
Plans and oversees the overall workflow and time utilization of staff across divisions; assigns and communicates daily activities and deadlines to supervisory and non-supervisory staff.
Assesses, plans, and implements best practice standards and assures compliance with all regulatory and funding agencies; compiles and submits a variety of complex data and reports.
Leads and directs all design, construction, maintenance, and operational plans, initiatives, and problem resolution related to potable water sources, treatment, distribution, and alum sludge treatment and disposal; and all city wastewater collection, pumping and transport systems; oversees the administration/implementation of the city's Smart Meter (automatic meter) infrastructure.
Leads and directs all city engineering responsibilities, including but not limited to, in-house design and construction management and inspection; selects, directs, and supervises external consulting engineers and architects; enacts and administers the city's asset management and geographic information systems (GIS); design and implementation of all city traffic control and safety signage and systems; and construction inspection of all city infrastructure and facility projects.
Directs and manages the planning, design, construction, operation and maintenance of all city buildings, facilities, parks, recreation facilities and grounds and the acquisition, maintenance, and repair of all city cars, trucks, light equipment, heavy equipment, Fire Department vehicles, and contracted services for neighboring cities.
Directs and manages all aspects of the City’s Capital Improvement Program, including, planning, funding, design, construction and inspection of all new and updated facilities, buildings, utilities, and infrastructure.
Develops, implements, and assures department standards, policies and operating procedures support the operational goals, strategy, and plans.
Reports to the City Manager all matters of concern and/or problems that may require the attention of the City Manager or City Commission.
Develops and implements short- and long-range strategic plans to improve the effectiveness and efficiency of public works and utilities operations and infrastructure.
Prepares, amends, and administers the operating and capital budgets for the overall department; monitors and/or keeps abreast of the expenditures of all divisions, projects, and programs, including revenue generated from various sources; approves/defends fee schedules for various public services.
Reviews the work of reporting personnel and consultants for adherence to policies, objectives, plans and guidelines; provides technical and administrative recommendations as appropriate and/or develops and implements new or modified workflows, procedural operations, and standards to improve the overall efficiency and effectiveness of the department’s operations and personnel.
Administers and/or coordinates local, state, and federal grants for improvements of roadways and sidewalks, drainage improvements, city/public space beautification, and fleet maintenance and acquisition.
Prepares and reviews agenda items for City Commission action, including ordinances and resolutions; conducts public presentations and responds to a variety of complex questions on related content from a variety of boards and officials, regulatory and legal representatives, and the public.
Promotes and explains the services provided by the department and garners support and/or manages conflict regarding the department’s/city’s proposed projects and plans to business leaders and community organizations.
Responds to escalated questions, concerns, and complex problems from the public; provides information and resolutions; investigates and/or assigns a division leader to investigate complaints received from the public.
Visits sites of emergency situations, as required; inspects, verifies, and confirms conditions, responsible party, course of action, and prepares or reviews reports of such; informs and updates city leaders and officials and necessary/appropriate external agencies.
Receives, reviews, prepares, and/or submits a variety of complex professional, legal, and technical documents including but not limited to, utilities analyses, budget documents, regulatory reports, agendas, revenue analyses, bid specifications, construction permits, engineering plans and blueprints, purchase requisitions, personnel documents, accident/incident reports, and a variety of correspondence.
Keeps abreast of current trends, developments, data, technologies, and regulations impacting governmental public services operations and infrastructure; implements required and appropriate modifications and advances to keep the city compliant and progressive/innovative.
Adheres to all City and public health and safety guidelines and protocols; performs job functions in a safe manner and reports all safety hazards per established policies and procedures.
Maintains quality communication and interaction with all City employees, representatives from external organizations, and the public to maintain good will toward the city and to project a positive City image.
Demonstrates behaviors that support the City’s Vision and Values.
Maintains on-call work availability as assigned, to prepare for, respond to, or recover from a hurricane, tropical weather event, or other emergency to meet the city’s obligation to remain operational before, during, and after the event; duties assigned may or may not be typical of the job and are contingent upon the needs of the city and the residents because of the event.
Establishes and maintains effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds.
Reviews and evaluates work methods and procedures and meets with management staff to identify and resolve problems.
Assesses and monitors workload; identifies opportunities for improvement and implements changes.
Selects, trains, motivates, and evaluates staff; provides or coordinates staff training; works with staff to correct deficiencies; implements discipline procedures per established policies, procedures, and executive guidance.
Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.