Director of Provider Services & Innovative Programs, Full-time

HOSPICE SAVANNAH INC • Savannah, GA

6d • Hybrid

About The Position

The Director of Provider Services & Innovative Services is responsible for leading the end-to-end operational performance of a multi-department practice and outpatient clinic — including administration, finance, compliance, staffing, provider relations, technology, and patient experience for Provider Management, The Steward Center for Palliative Care and the Edel Caregiver Institute. This position plays a critical role in advancing Hospice Savannah's mission of providing compassionate, comprehensive care to individuals and families living with serious illnesses. In partnership with organizational leadership, the Director ensures that providers are well-supported, clinically engaged, and aligned with strategic goals — while continuously seeking innovative service models that improve patient outcomes and operational efficiency. This role also assists in overseeing the Steward Center for Palliative Care Board and supporting Hospice Savannah's nationally recognized, evidence-based model of palliative care.

Requirements

• Bachelor’s degree (Healthcare Administration, Business, or related)
• 3–7 years of experience managing medical or multi-provider practices
• Experience in provider relations, productivity tracking, and clinical operations
• Proficient with general billing, coding, EMR systems, and insurance processes
• Valid driver's license, automobile Insurance and reliable transportation required

Nice To Haves

• Master’s degree preferred
• Strong leadership, communication, and analytical skills
• Skilled in provider recruitment, engagement, and management
• Familiar with practice management systems and regulatory compliance
• Results-driven with a focus on both operational efficiency and quality patient care

Responsibilities

• Leading the end-to-end operational performance of a multi-department practice and outpatient clinic
• Overseeing administration, finance, compliance, staffing, provider relations, technology, and patient experience for Provider Management, The Steward Center for Palliative Care and the Edel Caregiver Institute
• Ensuring providers are well-supported, clinically engaged, and aligned with strategic goals
• Continuously seeking innovative service models that improve patient outcomes and operational efficiency
• Assisting in overseeing the Steward Center for Palliative Care Board
• Supporting Hospice Savannah's nationally recognized, evidence-based model of palliative care

What This Job Offers

• Job Type: Full-time
• Career Level: Director