Director of Proprietary & MTO

Circle K Stores • Nonstore Nashville, NC

1d

About The Position

The Director of Proprietary & MTO is responsible for leading Circle K’s proprietary Menu-to-Order (MTO) food platforms across North America. This role owns the strategy, development, execution standards, and performance optimization of Circle K-owned MTO concepts to ensure they are differentiated, guest-relevant, and operationally executable at scale. This position partners closely with Culinary Innovation, Category Management, Operations, Training, Supply Chain, Technology, and Quality Assurance to deliver best-in-class MTO programs that drive traffic, attachment, and profitability while maintaining consistent execution and food safety standards. Also, any additional duties as assigned.

Requirements

• 8+ years of experience in foodservice, QSR, proprietary brands, or MTO operations
• Strong understanding of multi-unit operations and in-store execution
• Experience leading or scaling proprietary food platforms
• Proven cross-functional leadership and collaboration skills
• Strong analytical, problem-solving, and communication skills
• Ability to operate effectively in both strategic and field environments

Nice To Haves

• Experience with Menu-to-Order, KDS, kiosks, or digital ordering platforms
• Background in QSR or convenience retail foodservice
• Private-label or controlled brand experience
• Familiarity with food safety audits, equipment standards, and workflow optimization

Responsibilities

• Own the strategy and roadmap for Circle K proprietary MTO platforms
• Define platform positioning, menu architecture, and long-term evolution
• Ensure proprietary MTO concepts differentiate Circle K in the marketplace
• Align MTO strategy with overall Foodservice and QSR/MTO objectives
• Optimize menus for speed of service, operational simplicity, and profitability
• Support value, limited-time, and regional offers as appropriate
• Balance customization, throughput, and execution consistency
• Ensure MTO programs are simple, scalable, and executable in stores
• Partner with Training & Execution teams to develop playbooks and SOPs
• Support equipment standards, layouts, and kitchen workflows
• Conduct field visits to validate execution and identify gaps
• Monitor MTO performance metrics including sales, attachment, speed, and waste
• Identify opportunities to improve labor efficiency and guest satisfaction
• Support pilots, tests, and phased rollouts of new initiatives
• Build business cases for MTO enhancements or expansions
• Collaborate closely with Operations, QA, Supply Chain, IT, and Marketing
• Ensure compliance with FSQA, HACCP, and regulatory requirements
• Align with technology partners on ordering systems and digital platforms
• Support North American rollouts and BU adoption plans

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees