Director of Property Management
About The Position
TRIO Commercial Property Group is seeking an experienced commercial property management professional to provide senior-level leadership across its growing portfolio. This is a succession-minded opportunity for someone who wants to contribute beyond the management of an assigned group of properties. The selected professional will work closely with TRIO Principal Becky Norton, develop a thorough understanding of the company’s clients, portfolio, service standards, and operating approach, and progressively assume greater responsibility for property management leadership. TRIO is a growing, entrepreneurial commercial real estate firm serving property owners throughout Kentucky, Southern Indiana, and select markets outside the region. Because TRIO operates with a close-knit team, this opportunity is best suited to someone who is comfortable working with autonomy, exercising sound judgment, and contributing wherever their experience can make an impact. A Louisville-area presence is required for property visits, client meetings, and collaborative work that needs to occur in person.
Requirements
- Approximately 10 or more years of progressively responsible property management experience.
- Significant commercial property management experience, ideally involving multiple property types such as office, medical office, retail, industrial, mixed-use, or high-rise properties.
- Experience managing complex owner, tenant, vendor, and property relationships.
- Strong working knowledge of property operations, budgets, financial reporting, vendor management, and capital planning.
- The judgment and executive presence needed to represent property owners and TRIO professionally.
- The ability to organize work independently, manage competing priorities, and follow through without extensive oversight.
- A practical, hands-on approach and comfort working in a growing company where responsibilities may extend beyond a narrow job description.
- Strong written and verbal communication skills.
- Candidates with sophisticated multifamily property management experience may also be considered if they demonstrate strong financial, operational, leadership, and client-service capabilities.
- Willingness to obtain a Kentucky real estate license if not currently held.
Nice To Haves
- A Kentucky real estate license is preferred.
Responsibilities
- Provide strategic and operational oversight for a diverse commercial property portfolio.
- Build trusted relationships with property owners, tenants, vendors, and other business partners.
- Oversee property operations, budgeting, financial performance, reporting, maintenance, vendor performance, and capital projects.
- Conduct property visits and maintain a strong understanding of property conditions, tenant needs, and operating priorities.
- Help resolve time-sensitive property and client matters, including urgent issues that occasionally arise outside normal business hours.
- Maintain TRIO’s standards for responsiveness, communication, and client service.
- Identify opportunities to improve systems, processes, reporting, and portfolio efficiency.
- Provide guidance and leadership to other members of the property management team.
- Collaborate with TRIO’s leadership, accounting, brokerage, and support professionals.
- Learn the Principal’s current portfolio and responsibilities and support an intentional transition of increasing leadership responsibility.
Benefits
- A company-issued MacBook configured for access to TRIO’s systems.
- Access to the systems, information, and internal resources needed to service the portfolio.
- Approved budgets for client engagement and account servicing.
- Payment of approved Kentucky real estate licensing costs.
- Direct access to company leadership and an opportunity to help shape the future of a growing commercial real estate firm.
- Meaningful autonomy in organizing and carrying out the work while meeting agreed-upon client, portfolio, and service requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
