Director of Property Management

Project for Pride in Living•Minneapolis, MN

About The Position

Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. The Director of Property Management provides strategic and operational leadership for Project for Pride in Living's (PPL) affordable housing portfolio. This position partners closely with the Senior Director of Property Management to execute organizational priorities, drive operational excellence, and ensure strong portfolio performance. The Director leads Regional Managers and other property management leaders in achieving occupancy, financial, compliance, resident service, and team development goals while advancing PPL's mission and commitment to race equity. The Director serves as a key operational leader, fostering accountability, continuous improvement, and consistency across the portfolio while collaborating with cross-functional teams to preserve assets, enhance resident experiences, and support sustainable growth.

Requirements

Bachelor's degree in business, real estate, finance, public administration, nonprofit management, or a related field. Equivalent senior-level property management experience may be considered in place of a degree
Seven to ten years of progressive property management experience, including seven+ years leading Property Managers or property management leaders
Significant experience managing affordable housing portfolios, including HUD, LIHTC, HOME, and Section 8 housing programs
Proficiency with Yardi, Microsoft Office Suite, SharePoint, Outlook, and related property management and reporting systems

Responsibilities

Establish and implement operational standards, policies, procedures, and best practices that promote consistency and excellence
Monitor and analyze property performance metrics and develop action plans to improve outcomes
Support Regional Managers in achieving occupancy, leasing, resident retention, rent collection, and vacancy reduction goals
Oversee portfolio financial performance, including budgeting, forecasting, revenue optimization, expense management, and capital planning
Partner with Asset Management, Finance, and Property Operations teams to support long-term asset preservation and financial sustainability
Ensure compliance with all federal, state, and local affordable housing regulations, including but not limited to HUD, LIHTC, HOME, Section 8, Fair Housing, VAWA, and applicable agency requirements
Partner with Compliance and Property Operations teams to prepare for audits, inspections, NSPIRE reviews, and monitoring visits
Champion Yardi as the organization's source of truth by promoting data integrity, documentation standards, and consistent system utilization
Leverage property management systems and reporting tools to guide decision-making and improve operational efficiency
Directly supervise Regional Directors and other designated leaders within the Property Management Department
Recruit, develop, coach, and retain high-performing property management professionals
Collaborate with senior leadership to establish portfolio goals, operational priorities, and strategic initiatives
Build and maintain productive relationships with housing authorities, funding agencies, community partners, vendors, contractors, and residents
Represent PPL in external meetings, industry groups, and stakeholder engagements as appropriate