Director of Program Operations, Environmental Health Administration
About The Position
The New York City Department of Health and Mental Hygiene’s Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. The Bureau of Administration requires staff with strong attention to detail to manage program operations in a variety of areas, including financial analysis, performance management, organizational strategy in times of expansion and contraction, and program initiative implementation.
Requirements
- A baccalaureate degree from an accredited college or university and five years of full-time paid experience acquired within the last fifteen years, of supervisory or administrative experience including handling of business promotion or urban economic problems, at least 2 years of which must have been in a managerial or executive capacity with primary focus on business promotion or urban economic planning.
- A four-year high school diploma or its equivalent approved by a State's Department of Education or a recognized accrediting organization.
- Appropriate graduate study in an accredited college or university may be substituted for the general experience on a year-for-year basis.
Nice To Haves
- Significant experience managing complex operations
- Excellent judgment and creative problem-solving skills
- Exceptional oral, written, and interpersonal skills
- Knowledge of New York City's administrative processes
- Effective collaborator
Responsibilities
- Oversee performance management for the Division of Environmental Health with a focus on continual improvement, quality assurance, and efficiency. Working in collaboration with the Office of Strategic Operations and Performance Management, Department Leadership, and the Mayor’s Office of Operations.
- Coordinate 311 operations, service request response, analytics, and strategy for the Division of Environmental Health.
- Track implementation of new program initiatives.
- Conduct planning for the Division to maintain core services in the event of a broad emergency activation.
- Collaborate with internal partners to innovate and improve, including developing/tracking performance metrics to optimize operations.
- Representing Division of Environmental Health leadership in collaboration with City partners and external stakeholders.
Benefits
- Federal/state loan forgiveness and repayment assistance programs
- Premium-free health insurance plan
- Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
- Public sector defined benefit pension plan
- Tax-deferred savings program
- Robust Worksite Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
