Director of Program Management

Starlite Recovery Center•Center Point, TX

12h

About The Position

The Director of Program Management plans, directs, and coordinates Starlite Recovery Center’s therapeutic programs. This role provides leadership and oversight of programming across the center’s recovery services, with responsibility for operational excellence, regulatory compliance, and patient outcomes. The Director develops and maintains administrative and clinical operations, supervises program staff, and plans and implements program goals, staffing, resources, and equipment. The role also oversees program budgets and policies, coordinates operational and administrative processes, and ensures procedures align with organizational objectives, treatment protocols, regulations, and standards of care. The Director manages staff and schedules, supports staff development and training, and may provide direct care and maintain an assigned caseload where applicable. Responsibilities also include treatment planning, auditing patient charts and records, serving as a clinical resource and liaison, and providing outreach services as needed. Starlite Recovery Center is an addiction treatment center in Texas Hill Country serving adults with substance use and co-occurring mental health disorders through a continuum of care and specialized treatment tracks.

Requirements

Bachelor’s degree in behavioral health or a related field.
At least four years of experience working in behavioral health.
At least one year of management experience.
CPR certification and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Master’s degree in behavioral health.
First aid may be required depending on the state or facility.

Responsibilities

Develop and maintain administrative and clinical operations to provide high-quality care and patient outcomes.
Supervise program staff.
Plan and implement program goals, objectives, staffing, resources, and equipment, and execute approved plans with defined objectives, timetables, outcomes, and measures.
Oversee the program budget and policies concerning participant involvement, program requirements, and benefits.
Direct counselors, clinical staff, and other facility or clinic staff involved in program service delivery, as applicable.
Organize, manage, and coordinate operational and administrative processes.
Develop and implement operating policies and procedures, and ensure workflows align with organizational objectives, treatment protocols, regulations, standards of care, and environmental, safety, and infection-control requirements.
Identify opportunities to improve program efficiency.
Manage staff hiring, development, training, performance, and communication.
Manage an assigned caseload if applicable to the program.
Support and teach staff and serve as a program resource.
Provide direct care related to diagnosis and therapeutic management, consulting when appropriate.
Monitor staff schedules to maintain appropriate staffing levels and timely care.
Develop and implement treatment plans, and maintain and audit patient charts and records.
Serve as a liaison and consult with staff regarding issues, regulations, and standards related to the clinical specialty.
Provide outreach services in the clinical specialty as needed.
Perform other functions and tasks as assigned.