Director of Program Management

CHA • Albany, NY

16h • Hybrid

About The Position

CHA Consulting, Inc. is seeking a Director of Program Management to provide enterprise-level leadership across their PMCM Team. This role involves setting the direction for program delivery, fostering strong client partnerships, and overseeing business performance to ensure alignment between strategy, execution, and profitability. It's a high-impact opportunity to influence project outcomes and the growth of CHA’s PMCM practice.

Requirements

• Bachelor’s degree required, Master’s degree preferred; or equivalent combination of education and professional experience.
• Minimum of 10 years of progressive industry experience required.
• Strong strategic mindset with the ability to position the practice for growth and delivery excellence.
• Deep understanding of Business Practice operations, future service opportunities, and market needs.
• Demonstrated financial management experience with solid P&L comprehension.
• Persuasive, articulate communicator—effective one on one, in teams, and with large groups.
• High energy, results oriented leader with the ability to influence across all levels of the organization.
• Strong ability to manage confidential information, resolve issues quickly, and drive initiatives to completion.
• Proven relationship builder skilled in motivating teams and fostering cross organizational collaboration.
• Professional technical licensure required or equivalent professional experience.

Responsibilities

• Lead and inspire a high-performing Owner’s Representation & Project Management team, maintaining strong awareness of morale, engagement, and talent retention.
• Develop and execute a Business Practice–specific growth strategy, positioning the practice as a trusted advisor and industry leader in owner-focused program delivery.
• Ensure consistent delivery of high-quality projects and services, overseeing project management standards, quality assurance, and client satisfaction.
• Provide full P&L oversight, establishing financial targets, preparing annual budgets, and actively managing performance against key operational and financial metrics.
• Strengthen project management excellence across the practice, guiding teams in scope, schedule, cost control, risk management, and delivery consistency.
• Align staffing and resource plans with backlog and workload projections to support effective execution and optimal utilization.
• Champion collaboration across business practices and markets to improve efficiency, share expertise, and support enterprise-wide success.
• Contribute to client program management, including coordinating multiple projects and strategic initiatives as well as managing program documentation, standards, and reporting tools.
• Support business development and market growth efforts, including proposals, interviews, client engagement, and pursuit strategy development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director