Program Manager IV

State of Maryland • Baltimore City, MD

1d • Hybrid

About The Position

Maryland’s Family and Medical Leave Insurance (FAMLI) program is one of Maryland’s most significant new public benefit programs, providing workers with the financial security to care for themselves and their loved ones during life’s most important moments. We’re building something that will serve millions of Marylanders for years to come - and we’re looking for passionate, innovative people who want to help shape its future. If you’re energized by solving complex problems, collaborating with talented colleagues, and making a lasting public impact, we’d love to have you on our team. FAMLI is seeking a Director of Program Integrity to lead the program’s fraud prevention efforts and safeguard the FAMLI Trust Fund. As state benefit programs across the country are increasingly targeted by sophisticated, international criminal elements, FAMLI’s Program Integrity team will be on the front lines of protecting this critical program’s financial health and sustainability. We need a leader with strong data analytical skills to detect claim anomalies and identify fictitious employers to prevent claim payments from ending up in the hands of malicious actors. The ideal candidate will have knowledge of fraud prevention best practices from across the public and private sectors who is up for the challenge of building an innovative and effective fraud prevention operation from the ground up. If you’re passionate about making a meaningful impact and are eager to join a government team that moves at the speed of a startup, this may be the career-defining job you’ve been looking for.

Requirements

• Possession of a Bachelor’s degree from an accredited college or university in Business Management, Public Administration/Management, Statistics, Mathematics, Data Science, Finance, Accounting, Criminal Justice, Computer Science or other related degree.
• Seven (7) years of progressively responsible experience in fraud prevention, fraud risk management, data analysis, or a related field, including at least three (3) years supervising others.
• Strong analytical skills with experience in data visualization platforms.
• Expertise in using fraud detection tools, identity proofing and identity verification systems, and data analytics platforms.
• Knowledge of fraud schemes, including synthetic identities, phishing, and cyberthreats.

Nice To Haves

• Direct experience with fraud analytics, cybersecurity, digital identity management.
• Experience researching, evaluating, choosing, and implementing technology solutions, especially with respect to fraud detection tools, identity proofing and identity verification systems, data analytics platforms.
• Possession of Certified Fraud Examiner (CFE) or comparable certification.
• Experience managing or executing complex data analytics, extracting and manipulating data.

Responsibilities

• Establish and oversee the Program Integrity directorate, including staffing, policies, processes, procurement of digital tools, and collaborative work with other directorates within FAMLI.
• Supervise a team of Program Integrity data analysts, investigators, and other integrity professionals who analyze data and trends to detect and catch fraud attempts before they occur.
• Develop data analytics workflows, systems, tools, and procedures to identify, prevent, and investigate ongoing fraudulent activity.
• Maintain a repository of fraud bad actors and coordinate identified fraud risks with other known bad actor lists and government entities.
• Oversee fraud investigations and enforcement activities.
• Continuously improve outcomes by updating knowledge of regulations, laws, and best practices related to fraud prevention.
• Implement new techniques and strategies to stay in front of the ever changing fraud landscape.

Benefits

• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefit" plan)
• Tax-deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employees Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Manager