Director of Professional Services / Branch Director (RN)

Concierge Home CareSt. Augustine, FL
Onsite

About The Position

Concierge Home Care is seeking a Director of Professional Services / Branch Director (RN) in St. Augustine, FL. This is a full-time leadership role focused on branch management and clinical operations. The organization's mission is to deliver high-quality, compassionate home health services, supporting patients to heal safely at home while providing growth, autonomy, and leadership backing to their team. Since 2015, Concierge Home Care has expanded across over 60 counties in Florida and continues to grow.

Requirements

  • Active, unencumbered Florida RN license (required)
  • 1+ year leadership experience in home health (Supervisor or DON level)
  • Strong understanding of home health regulations & compliance
  • Proven ability to lead teams and drive performance
  • Valid driver’s license, insurance, and reliable transportation
  • Employment may require successful completion of an AHCA Level 2 background screening.

Responsibilities

  • Lead the Branch: Own branch performance, growth strategy, and operations.
  • Build and execute a local business plan.
  • Align clinical, operational, and sales efforts.
  • Build & Develop Your Team: Recruit, hire, and retain top clinical talent.
  • Coach and develop staff for high performance.
  • Foster a strong, accountable, and collaborative culture.
  • Drive Results & Patient Experience: Ensure regulatory compliance and quality outcomes.
  • Partner cross-functionally to grow market share.
  • Improve patient satisfaction and care delivery.

Benefits

  • Competitive base salary + quarterly bonus opportunities
  • 3 weeks PTO (increases to 4 weeks after 5 years)
  • Medical, Dental, Vision, HSA
  • 401(k) with options for future planning
  • Mileage reimbursement or company vehicle (per policy)
  • Data plan reimbursement
  • Employee Assistance Program (EAP)
  • Pet insurance
  • Legal assistance
  • Referral bonuses
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