Director of Production

Pop! Promos • Philadelphia, PA

7d • Hybrid

About The Position

Pop! Promos is hiring a Director of Production to join their growing team. This role is ideal for someone with a proven background in overseas production management, real people-management experience, and the drive to build something as the company scales. The Director of Production will be accountable for the on-time, accurate production of over 400 orders running simultaneously across dozens of factories. This role will also lead negotiations with overseas factory partners to lower costs and improve production time and performance. Additionally, the Director of Production will own the factory partners' social and safety compliance program and documentation. The strongest candidates are highly process-oriented, detail-driven, quantitatively sharp, and clear communicators.

Requirements

• A bachelor's degree and 7–10 years managing overseas manufacturers and suppliers, ideally in China and India, in an on-the-ground production management role.
• People-management experience, ideally leading teams overseas.
• Experience with international shipping, customs clearance, and supplier safety/social compliance.
• A track record of international travel to overseas factories, and the willingness to keep traveling.
• Sharp written communication, strong quantitative instincts, and the ability to make good calls without waiting for complete information.
• A highly organized, detail-obsessed approach to a fast-moving, multi-project workload.

Responsibilities

• Lead and hold accountable internal Production Associate and overseas factories and office managers.
• Own the relationship with factory partners: capacity, delivery timing, quality, and cost.
• Keep the Weekly Production Schedule on track, targeting 99% on-time, accurate delivery.
• Be the point person resolving day-to-day production issues between factories and the Philadelphia sales team.
• Lead factory partners' safety and social-compliance program, and manage compliance with CBP and international shipping requirements.
• Build and improve SOPs and trackers that make the production operation faster and more efficient.
• Set goals for the Production team and build the plan to scale it as the company grows.

Benefits

• Competitive base salary plus performance-based compensation.
• Health insurance
• Retirement plan with company match
• Paid PTO and holidays
• Real opportunities for advancement based on performance.
• Frequent team bonding, in person and virtual.

What This Job Offers

• Job Type: Full-time
• Career Level: Director