Director of Product

Crio Inc.

6d•$170,000 - $200,000•Remote

About The Position

We are looking for a product leader to own and grow CRIO's EDC, eSource, and Integrations product lines, with a mandate to make our eSource-to-sponsor-EDC integration the best in the industry. The ideal candidate is energetic, self-motivated, hands-on, data-driven, and passionate about achieving strong outcomes for our customers and sponsors. You will lead the EDC, eSource, and Integrations teams, own the roadmap for our existing sponsor EDC integration, and define what "best in class" looks like for the future of eSource-to-EDC connectivity in clinical research. In addition, the ideal candidate has extensive experience working with executive leadership, sponsors, and cross-functional teams within an Agile organization, and can bridge company strategy with hands-on execution across a portfolio of interconnected products. The EDC, eSource, and Integrations teams reflect this role's current scope. As CRIO's product portfolio grows, the specific teams and responsibilities under this role may evolve over time.

Requirements

8+ years' experience in software product management or product ownership, including 3+ years in a people-management or director-level capacity, with direct experience on EDC, eSource, or clinical data integration products
Proven track record building, leading, and developing high-performing product teams, including managing multiple product lines simultaneously
Demonstrated ability to translate company strategy into departmental goals for a sponsor EDC integration, and to define and track the KPIs that measure success
Strong executive presence, with experience presenting to and influencing C-suite executives, sponsors, or enterprise customers
Deep expertise in agile/scrum methodologies at scale, including experience overseeing multiple concurrent teams
Strong technical depth in APIs, data integration/interoperability patterns, and sponsor EDC systems (e.g., Medidata Rave, Veeva EDC), paired with the business acumen to prioritize trade-offs
Experience with budget ownership, resource planning, and headcount planning across multiple product lines
Excellent written and verbal communication skills, capable of engaging engineers, sponsors, and executives alike
Proven ability to build and maintain strategic relationships internally and externally, including with sponsors and enterprise customers
Experience recruiting, hiring, and retaining top product talent
Experience partnering with product owners to ensure product requirements are thorough, well-informed by user research, and cover the full scope of user and business needs
Experience with product discovery methodologies and frameworks
Background scaling an integration or data-platform product from early stage to a mature, widely adopted offering
Bachelor's degree or comparable experience in business or product management

Nice To Haves

Experience in clinical research, eClinical, or healthcare technology, specifically with EDC, eSource, or data integration products
Deep understanding of eClinical vendor systems and workflows
Experience with 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR, and GDPR conformance, particularly as applied to sponsor data exchange
MBA or advanced degree
Product management certifications (CSPO, SAFe POPM, or similar)

Responsibilities

Own the product strategy for the EDC, eSource, and Integrations portfolio, and define and champion the strategic vision for a best-in-class integration between CRIO's eSource platform and sponsor EDC systems, translating that vision into an executable roadmap at the annual and quarterly level.
Build, lead, and grow a high-performing team of product owners across each team; attract and retain top product talent, and develop future product leaders through coaching and clear growth paths.
Lead product planning and execution across each team in close partnership with the engineering manager who leads the same teams, coordinating dependencies, budgets, and resourcing to ensure cohesive, non-duplicative delivery.
Represent the product strategy to executive leadership, the board, and enterprise sponsors; present roadmaps, business cases, and KPI results in a clear, compelling, and data-driven way.
Serve as the internal expert on the sponsor EDC landscape (e.g., systems such as Medidata Rave and Veeva EDC) and eClinical integration standards, and bring that expertise into strategy and roadmap decisions.
Partner with senior leadership to define, quantify, and track the KPIs that determine the success of the sponsor EDC integration offering; use data, customer feedback, and market research to guide decisions and demonstrate ROI.
Build and maintain strategic relationships with Engineering, Sales, Marketing, Customer Success, and sponsor/CRO partners to align priorities and drive adoption of the roadmap.
Partner closely with design to ensure product requirements for each team's experience are clear and complete, and that resulting designs follow strong UX practices and deliver a cohesive, high-quality user experience.
Lead adoption of new integration capabilities holistically, accounting for process, systems, data flows, documentation, and stakeholder communication across internal teams and external sponsors.
Oversee prioritization frameworks and backlog governance across each team, ensuring committed milestones are met while balancing near-term commitments with the long-term integration vision.
Identify, communicate, and mitigate product, technical, and compliance risk related to data exchange with sponsor systems, and own the outcomes of difficult trade-off decisions.
Mentor product owners on each team, elevate their strategic and analytical capabilities, and build product management maturity and best practices across the group.
Champion agile best practices across each team and partner with engineering leadership on release planning, capacity, and continuous improvement.
Engage directly with sponsors, CROs, and sites using or evaluating the integration, translating their feedback and workflow needs into product strategy and priorities.