Director Of Product - Platforms & Operations
About The Position
The Director of Product, Platforms & Operations will own the design and execution of internal platforms and operational systems. This role focuses on identifying fragmented or manual workflows and replacing them with scalable, well-integrated solutions. Day-to-day, this leader will drive discovery and architecture for major systems initiatives, starting with a unified event operating system that serves as the single source of truth for key relationships. The role is highly hands-on: building tools directly in Airtable or similar platforms, configuring automations, writing queries, testing APIs, and partnering closely with engineers to ship production-ready workflows. This role works cross-functionally with events, revenue, editorial, audience, and finance teams to translate competing needs into clear system designs. The Director will also apply AI and automation thoughtfully, identifying where LLMs or intelligent workflows can meaningfully reduce complexity while avoiding unnecessary experimentation.
Requirements
- Product management
- Systems architecture
- Workflow
- API integrations
- Automation systems
- Media
- Publishing
- Event operations
- CRM
- Data modeling software
- Low code automation
- Ability to manage multiple workstreams simultaneously
- Strong stakeholder management and communication skills
- Experience prioritizing between short-term operational needs and long-term platform strategy
- Comfort working in fast-moving, ambiguous environments
Responsibilities
- Own the design and execution of internal platforms and operational systems.
- Identify fragmented or manual workflows and replace them with scalable, well-integrated solutions.
- Drive discovery and architecture for major systems initiatives, starting with a unified event operating system.
- Build tools directly in Airtable or similar platforms.
- Configure automations.
- Write queries.
- Test APIs.
- Partner closely with engineers to ship production-ready workflows.
- Work cross-functionally with events, revenue, editorial, audience, and finance teams to translate competing needs into clear system designs.
- Apply AI and automation thoughtfully, identifying where LLMs or intelligent workflows can meaningfully reduce complexity.
Benefits
- Flexible Paid Time Off
- Retirement
- paid holidays
- medical
- dental
- vision
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
