Director of Product, Platforms & Operations
About The Position
Semafor is a global news platform for an increasingly complex world in which consumers are overwhelmed by too many news sources and unsure what to trust. We are building Semafor to enable world-class journalists to deliver reporting and insights with rigor in journalistic forms that ensure a new level of transparency. Our editors and reporters distill the most important stories from all over in formats that uncover the forces shaping the stories, explain the interests behind polarizing narratives, and replenish the stock of shared facts. As a global platform, Semafor recognizes that smart people can disagree and that informed readers need to understand alternative points of view from competing centers of power and culture in a multi-polar world.
Requirements
- 5+ years of product management experience with meaningful time on platforms, systems, or operations-focused products
- Demonstrated experience leading complex integrations across multiple tools and data systems
- Technical fluency to work credibly alongside engineers and make informed architecture decisions. You can prototype, debug, and get your hands dirty
- Hands-on experience applying AI tools (LLMs, agents, workflow automation) to real operational problems, not as side projects or experiments, but as shipped solutions that changed how a team works
- Ability to manage multiple workstreams, balancing immediate operational needs against strategic builds
Nice To Haves
- Experience in media, events, or a similarly fast-moving, relationship-driven industry a plus
- Working knowledge of no-code/low-code tools like Airtable
Responsibilities
- Own product strategy and execution for Semafor's internal platforms, tools, and workflow infrastructure — identifying where systems are fragmented or manual and driving the right solutions.
- Lead discovery, architecture, and build of major systems initiatives, starting with a unified event operating system that creates a single source of truth for Semafor's most important relationships.
- Build and configure tools directly. This is not a role that delegates all execution. You'll be in Airtable, writing queries, testing APIs, and shipping workflows alongside the engineering team.
- Apply AI and automation strategically — identifying the specific operational pain points where LLMs, agents, or intelligent workflows can collapse complexity, and knowing where they can't
- Partner with engineering and data leads to translate complex operational pain points into clear, prioritized build requirements
- Collaborate across events, revenue, editorial, audience, and finance teams, earning trust quickly and translating competing needs into coherent system design
Benefits
- performance-based bonus eligibility
- Flexible Paid Time Off (PTO) policy
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
