Director of Product Management
About The Position
NinjaTech AI is a generative AI startup (B2C and B2B) with headquarters in Silicon Valley and offices in Sydney and Vancouver. Backed by Alexa Fund and Samsung Ventures, we are building the autonomous AI agents that let anyone get real work done with generative AI. Our flagship product, SuperNinja, is an advanced agentic AI platform with full OS capabilities: website creation, end-to-end coding, advanced data analysis, and more. Alongside it we are launching AI Workforce, a Slack/Teams-based product that puts those agents to work inside enterprise customers. This role owns product management across both. Position Overview We are looking for a Director of Product Management to own our product portfolio end to end: narrative, launch, adoption, and iteration across SuperNinja, our direct-to-consumer agent platform, and AI Workforce, our Slack/Teams-based enterprise product. You will lead the customer-facing launch motion for AI Workforce in its first weeks while steering the consumer product's continued growth, and turn early learnings into a repeatable, scalable product motion across the company. This is a product leadership role, not an engineering role. You will report to Babak Pahlavan, CEO.
Requirements
- Bachelor's degree or equivalent practical experience; an MBA or technical degree is a plus
- 8+ years of product management experience, including meaningful time owning a product or product area
- A track record of launching a product or major product area and driving it to real adoption, in enterprise SaaS, consumer software, or both
- Experience with AI/ML products, agents, or workflow automation is a strong plus
- Comfort working directly with customers, users, sales, and founders in an early-stage environment
- Strong written product communication: narratives, requirements, and decision documents that teams actually use
- You have launched products from zero and lived through the messy first months
- You are as credible in a customer or executive meeting as in a prioritization review
- You write narratives and requirements that engineers and sales actually use
- Experience with collaboration or workflow products, applied AI products, or consumer products at scale
- You turn scattered feedback into a small number of sharp product decisions
- You hold the line between product leadership and engineering, and customers, sales, and engineering all trust you on it
Responsibilities
- Lead customer-facing launch motions: positioning, onboarding, rollout, and feedback capture for the users and customers of each product
- Define the product narrative for each surface: what the product is, who it is for, what workflows it supports, and why it matters
- Prioritize the highest-value, repeatable workflows and use cases instead of chasing one-off feature requests
- Translate user and customer feedback into clear priorities, requirements, and product decisions, not just relay it
- Run a daily sync with our Chief Science Officer to push launch blockers, feature gaps, and feedback into product and engineering quickly
- Define adoption and success metrics that show whether people are actually using each product and getting value
- Build onboarding and launch playbooks that take customers from discovery to rollout to adoption
- Create proof points: use cases, value statements, testimonials, expansion signals, and case-study material
- Align the CEO, Chief Science Officer, sales, and product/engineering on what users and customers need, what is being prioritized, and what must happen next
- Own product narrative, use-case prioritization, and requirements across SuperNinja and AI Workforce
- Own customer-facing launches and post-launch iteration that turns learnings from live usage into product improvements quickly
- Own adoption and success metrics for each product
- Own onboarding and launch playbooks, from discovery through rollout to adoption
- Support for sales and customer meetings as the product authority: explaining the products, shaping use cases, discussing feasibility, and building customer confidence
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What This Job Offers
Job Type
Full-time
Career Level
Director
