Director of Procure-to-Pay Technology

MCR•New York, NY

20h•Onsite

About The Position

We’re hiring a Director of Procure-to-Pay Technology / Coupa Implementation Lead who will function as both system architect and day-to-day owner of MCR’s Coupa platform. This position will lead platform configuration, integrations, custom workflow design, and process optimization across the enterprise. This is a highly cross-functional role that requires deep experience managing complex financial ecosystems, including projects involving hundreds of unique bank accounts and advanced integration between Coupa and Sage Intacct for seamless procurement-to-payment workflows.

Requirements

5+ years professional experience in implementation and configuration of business software applications.
At least 3 years of direct experience working in Coupa. Candidates without Coupa experience will not be considered.
Possess advanced verbal & written communication skills and a positive attitude, with keen attention to detail, demonstrated ability to meet deadlines and strong organization and presentation skills.
Bachelor’s Degree

Responsibilities

System Configuration & Optimization:
In-house Coupa expert to act as lead system architect and day-to-day owner of the MCR Coupa instance
Responsible for continued implementation, configuration, and optimization across invoicing, purchasing, request forms, payments and approval chains
Configure additional modules in Coupa like procurement, budgeting, and sourcing as required by MCR’s business needs
Create standardized templates and item mapping rules to ensure items are mapped to appropriate general ledger accounts
Automate billing string associated with items ordered by users
Build and manage complex approval workflows, PO matching rules, and category/commodity hierarchies
Setup and maintain virtual card payment mechanism to support one payment account across ~250 unique payment entities
Configure new punchouts as needed; maintain static and hosted catalogs with key vendors
Main point of contact with vendor teams throughout the implementations
Assist in blanket PO creation as needed for key vendors impacting large subsets of the portfolio
Develop dashboards and scheduled reports to support finance and executive teams
Integration & Technical Ownership:
Maintain, automate, and optimize existing integrations with other MCR core systems (i.e., Boomi, Sage Intacct, Dayforce) and vendor platforms
Build additional integrations with internal and external systems, including two-way integration between the Coupa and Sage Intacct
Assist in implementation of Sage prepaid module (automate posting of journal entries into Sage from Coupa based on useful life)
Automate allocations to easily “spread” an expense across a subset of hotel groupings (all hotels managed, all hotels owned, Union Hotels, etc.)
Automate and improve payment workflow in Coupa Pay
Automate default payment account in Coupa Pay based on the payment account tied to the paying entity
Optimize payment process to be less manual and time-consuming
Design and troubleshoot custom integrations via API and flat file, working with middleware tools and third-party vendors where needed
Work with vendors to resolve technical issues related to data flow, catalog loads, PO matching, and invoice syncing
Maintain 3-way match logic and invoice tolerances
Validate and test new system enhancements or Coupa releases
Reporting, Analytics & Controls
Develop dashboards and scheduled reports to support finance, procurement, and executive teams
Monitor audit logs and maintain system compliance with internal control frameworks
Track key compliance metrics such as POs placed in Coupa without an invoice populating in Coupa
Training, Support & Change Management
Deliver training sessions and materials tailored to hotel general managers, AP teams, and corporate staff
Act as the internal escalation point for Coupa issues, feature requests, and technical improvements
Write and maintain internal documentation for processes, form logic, integrations, and system governance