LN Venues, Director of Premium Sales and Service - The Wylie Pittsburgh

Live Nation Entertainment•Pittsburgh, PA

10d

About The Position

The Director of Premium Sales & Service is responsible for the long-term retention and growth of our full season, membership, group, and hospitality package members as well as other revenue-generating programs. This role involves the service, support, and maintenance of assigned customer accounts, and meeting predetermined individual and department sales and service performance goals. This sales position will be responsible for multiple amphitheater/ballroom/club retention sales within an assigned region. Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. A hiring event will be hosted for residents closer to the grand opening.

Requirements

Bachelor’s degree in sports/entertainment management, business or related field is required
Five to ten years direct business to business sales experience, preferably in premium seat sales, sponsorship, media or sports marketing
A proven track record in relationship building and networking skills with ability to interact effectively and professionally with all levels of an organization
Demonstrated experience in managing sales funnel across multiple entertainment/sports properties with a sense of urgency, sometimes under a high level of pressure
Self-starter and entrepreneurial spirit with hands-on approach towards retention of existing memberships
Highly motivated, naturally assertive, with a positive attitude
Excellent organizational and time-management skills

Nice To Haves

Prior experience with Archtics and KORE/Salesforce.com is a plus

Responsibilities

Responsible for establishing, nurturing and maximizing positive relationships with existing members and annually renewing their full season memberships via all touchpoints- calls, emails, seat visits and events
Design, present and execute annual proposals to existing premium clients and referrals
Develop new business sales opportunities by generating referrals, prospecting, and upselling current accounts
Meet and exceed specific levels of activity, appointments and revenue goals while exceeding the member expectation
Serve as the venue sales ambassador in the community while partnering with the local Convention and Visitor’s Bureau, Chambers of Commerce, Meeting Planners Associations, and similar type organizations
Work in partnership with the Director of Regional Business Development as well as Sales Coordinator to cover specific shows to network with current and prospective guests to ensure the show experience is exceeding expectations
Enter all pertinent customer interaction information in KORE/Salesforce.com for efficient reporting and historical data purposes
Report directly to the Regional Director