Director of Pre-Open Operations
Kiddie Academy•Bel Air South, MD
•$125,000 - $130,000•Hybrid
About The Position
As the Director of Pre-Open Operations, you will provide direct day-to-day oversight of a designated team of Academy opening support personnel within the Operations Department to support the integrity and quality of Kiddie Academy Operating Systems on a continuous basis in franchised locations. You will also lead your team in franchisee onboarding and empowering new locations to achieve strong enrollment, operational excellence, regulatory compliance, and long-term profitability through strong franchisee-franchisor partnerships. This position is based in our Corporate Office in Abingdon, Maryland.
Requirements
- Bachelor’s or graduate degree
- 5+ years’ experience with Educational Childcare or Franchise Operations
- Experience with sales, marketing, regulatory agencies and business management
- Ability to travel
- Well organized, with strong presentation and facilitation skills
- Attention to details with ability to meet deadlines
- Excellent written and verbal communication skills
- Able to work proactively and provide problem-solving abilities
- Exemplary commitment to customer service and the success of franchisees and Kiddie Academy
Nice To Haves
- 3+ years supervisory experience leading a team preferred
Responsibilities
- Provide direct day-to-day oversight of a designated team of Academy opening support personnel within the Operations Department.
- Support the integrity and quality of Kiddie Academy Operating Systems on a continuous basis in franchised locations.
- Lead your team in franchisee onboarding.
- Empower new locations to achieve strong enrollment, operational excellence, regulatory compliance, and long-term profitability through strong franchisee-franchisor partnerships.
Benefits
- Salary Range of $125,000-130,000 annually
- 100% company-paid medical and life insurance for you
- 100% company-paid dental and vision for you
- 401K and 4% employer match upon eligibility
- Childcare tuition discounts
- Paid parental leave
- Generous paid time off, including vacation, PTO and holidays
- Paid volunteer time off to support local nonprofits
- Flexibility through an allowance of work from home days
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What This Job Offers
Job Type
Full-time
Career Level
Director
