Director of Philanthropy

CommonSpirit Health•Austin, TX

1d•$90,000 - $100,000•Hybrid

About The Position

Austin Pets Alive! (APA!) is seeking a highly organized, data-driven professional to serve as the Director of Philanthropy. This role focuses on driving operational excellence within the advancement team by managing the day-to-day execution of fundraising and donor relations strategies, optimizing team workflows, and leveraging data analytics to ensure all Key Performance Indicators (KPIs) and financial goals are met. The ideal candidate is a tactical "numbers person" and an outstanding manager who excels at data-informed decision-making and precise revenue tracking. The successful candidate values clear communication, champions process innovation, and thrives in an action-oriented environment while overseeing the logistics of diverse revenue streams.

Requirements

A love of animals and a passion for the no-kill mission
At least seven years’ experience in fundraising, with at least two years’ experience leading teams, including a minimum of two full-time direct reports
Proven success in managing fundraising operations and campaign execution for individual, corporate, and grant revenue streams.
Exceptional managerial and communication skills
Experienced in tracking revenue numbers; comfortable with spreadsheets and driving success in reaching revenue goals
Intellectual agility: the ability to analyze, think critically, and solve problems creatively
A hands-on operational leader who balances strategic oversight with active participation in campaign execution and workflow optimization.
Confidence and maturity to establish operational credibility and influence strategy across all levels of philanthropy.
Excellent organizational skills with a proven ability to prioritize work, manage time and multiple priorities, and meet deadlines with attention to detail and accuracy
Deeply relational; a good listener who is inquisitive, reflective, and interested in developing meaningful professional relationships with colleagues, donors, and other stakeholders
Commitment to open communication, teamwork and collaboration, accountability and professionalism
Ability to multitask and work in a fast-paced environment with tight deadlines while maintaining a positive and professional attitude
Ability to anticipate problems and use judgment appropriately to plan solutions and manage obstacles as they arise
Proven experience in motivating, leading, setting objectives and managing the performance of a team
Basic understanding of nonprofit financial reports and budgeting
Committed to keeping up to date with new trends and best practices in philanthropy
The highest levels of personal and professional integrity and confidentiality; a commitment to the privacy of donors
Committed to embodying APA!’s Core Values: Innovation, Respect, Drive, Resourcefulness, and Inclusion and cultural values: Humble, Hungry, Smart
Commitment to APA!'s customer experience expectations
Passion for working well with staff, volunteers, and customers—helping all individuals feel successful, appreciated, and connected to APA!’s mission
Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
Comfortable working cross-functionally and serving as a liaison between volunteers, customers, and team members
Effective written and verbal communication skills; able to interpret rules, procedures, and instructional materials
Self-starter with strong time management; able to work independently and collaboratively
Excellent interpersonal skills; maintains a calm and professional presence in all situations
Strong attention to detail and high standards for quality
Adaptable to change and able to perform related duties as needed
Dedicated to delivering an exceptional and inclusive customer experience
Must be able to work around animals (including diseased, injured, and/or potentially aggressive animals), loud noises, chlorine or other chemicals, and inclement weather
Prolonged periods of sitting at a desk and working on a computer

Responsibilities

Manage up to five direct reports responsible for executing the organization's personalized donor fundraising, portfolio management, and stewardship initiatives.
Lead the daily initiatives of full-time donor-relationship professionals to consistently meet or exceed quarterly fundraising goals.
Foster a collaborative, high-performing team culture focused on strategic execution and professional growth.
Create and manage KPIs while ensuring staff who report to you are meeting monthly activity and financial goals.
Help monitor the effectiveness of all donor funding activities and adherence to the fundraising plan’s implementation.
Champion APA!’s commitment to growing the team through volunteers by assisting with hiring, training and cultivating volunteers to perform essential duties involving stewardship, solicitation, data entry, event planning and more.
Leverage the organization's donor CRM, Virtuous, to run bi-weekly revenue reports and serve as the organization's expert in utilizing donor data to maximize revenue results and return on investment (ROI).
Conduct deep-dive analytics, including descriptive (e.g., retention rates), diagnostic (e.g., understanding campaign wins and losses), predictive (e.g., identifying future major donors or attrition risks), and prescriptive analysis (e.g., determining optimal ask amounts).
Collaborate with colleagues to develop and implement sophisticated donor segmentation strategies, combining basic demographic data (e.g., geographic location) with insights into donor behavior and preferences to tailor communication channels and messaging.
Assist with prospect research, social network mapping, and the integration of qualitative donor stories to create targeted engagement plans and accurately assess donor lifetime value, drawing from the CRMs, website statistics, and external wealth trackers.
Collaborate with the Sr. Philanthropy Officer, Major and Planned Gifts, on the operational planning and logistics of major donor fundraising campaigns and donor engagement experiences and events.
Manage the technical workflows and systems support for high-level donor portfolios.
Support the execution of revenue-generating activities to meet mid, corporate, and foundation gift targets in the annual budget.
Develop and implement robust operations for donor retention and upgrading, focusing on data-driven prospecting workflows.
Optimize donor engagement workflows to build community around the mission and ensure seamless operational support for high-level supporters.
Work independently, often with little direction, to ensure fundraising goals are met every month.
Take ownership of own professional development, quickly getting up to speed on all relevant philanthropy and animal welfare topics needed to excel in this role.
Work onsite at one APA! location a minimum of one day per week.
Attend and participate in all required training sessions and meetings.
Maintain open and consistent communication with Program Manager or designee, supervisor, and other colleagues.
Partner with Volunteer Managers to learn about the volunteer programs and manage volunteers interested in your department on an ongoing basis.
Able to react to change productively and perform other related duties as assigned.
Able to work evenings, weekends, and holidays as needed.
Thrives in a fast-paced, dynamic environment where agility and the ability to manage competing priorities are key to our mission.