Director of Philanthropy Operations

The Nature Conservancy•GEO / Remote - Florida, FL

4d•$108,000 - $135,000•Hybrid

About The Position

The Director of Philanthropy Operations is responsible for directing the Florida Business Unit (BU) Development Operations Team in support of the annual Florida Fundraising Strategy as set by the Florida Director of Philanthropy and Florida Executive Director. The Director of Philanthropy Operations is responsible for co-creating a vision for the Philanthropy Operations team with the Florida Director of Philanthropy, directing all aspects of the four key strategic areas within the Florida development program; donor engagement and events, donor communications, major gift management, and philanthropy operations (gift coding/research/administration/project management). They will manage a team that handles gift processing, fundraising and financial reporting, events and trips, research, prospect management activity, donor engagement and stewardship, volunteer management, and pipeline building. During fundraising campaigns, they collaborate with BU leadership and direct the operations of the BU’s comprehensive campaign, ensuring that the campaign operating plan, timeline, deliverables and desired fundraising targets are met. The Director of Philanthropy Operations will drive effective management and processes for all four areas of philanthropy operations with the overall objective of optimal support to maximize essential fundraiser time “out the door.” They will hold their direct reports accountable to achieve Philanthropy Operations measurable goals and objectives as set by the annual fundraising strategy and plan with the Director of Philanthropy.

Requirements

Bachelor’s degree and 7 years related experience.
Experience in planning and delivering budgetary responsibilities.
Experience managing and supervising a multidisciplinary team.
Experience developing, managing, and implementing multiple projects and strategic goals.
Experience working across complex organizations.
Experience working with cross-functional teams across multiple organizational levels.
Experience, coursework, or other training in principles, practices, and procedures of relevant field.
Valid driver's license and compliance with TNC’s Auto Safety Program.
Ability to pass TNC's background screening process.
Ability to complete a Vehicle Use Agreement, which may include a review of the prospective employee's motor vehicle record.

Nice To Haves

Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
Effective training skills.
Effectively communicates via presentations, conversations, and documents.
Experience managing a geographically dispersed team.
Expert knowledge of current and evolving trends in relevant discipline.
Proficiency in synthesizing materials from multiple sources into a coherent and accurate summary.
Proficiency in working independently as well as jointly with colleagues on a team.
Understanding of best practices in non-profit management.
Military experience.

Responsibilities

Directing the Florida Business Unit (BU) Development Operations Team in support of the annual Florida Fundraising Strategy.
Co-creating a vision for the Philanthropy Operations team with the Florida Director of Philanthropy.
Directing all aspects of the four key strategic areas within the Florida development program: donor engagement and events, donor communications, major gift management, and philanthropy operations (gift coding/research/administration/project management).
Managing a team that handles gift processing, fundraising and financial reporting, events and trips, research, prospect management activity, donor engagement and stewardship, volunteer management, and pipeline building.
Collaborating with BU leadership and directing the operations of the BU’s comprehensive campaign during fundraising campaigns, ensuring that the campaign operating plan, timeline, deliverables and desired fundraising targets are met.
Driving effective management and processes for all four areas of philanthropy operations with the overall objective of optimal support to maximize essential fundraiser time “out the door.”
Holding direct reports accountable to achieve Philanthropy Operations measurable goals and objectives as set by the annual fundraising strategy and plan with the Director of Philanthropy.
Proactively working towards meeting the strategic priorities of the program by designing, developing and coordinating plans and related tactics and overseeing all day-to-day tasks of development operations.
Working closely with the Director of Philanthropy to set measurable goals and metrics for programmatic success, building a strong donor/prospect pipeline, increasing accountability and building a fundraising program that can meet and exceed market potential.
Managing a team responsible for principal and major gifts fundraising support, direct accurate and timely gift processing, and following processes to ensure maximum fundraising effectiveness.
Overseeing donor/prospect pipeline development and efforts to build strong principal and major gift portfolios.
Managing prospect research, prospect assignments, fundraiser activity accountability and effective portfolio management.
Aligning fundraising and program activities to ensure all prospect management and solicitation activities are coordinated, strategic, and donor-centered in approach.
Tracking fundraising progress, managing the production of reports for senior leadership on fundraising results and managing the annual department plan and goal setting processes.
Ensuring that solicitations meet TNC standards, increase flexibility of funding and that donor designations are honored through the revenue allocation review process.
Overseeing all events and event staff, ensuring that events and trips follow TNC protocols, “best in class” standards, and add strategic value/PG & MG pipeline building necessary for increasing fundraising year over year, contributing the highest ROI possible for fundraising success.
Helping to create compelling programmatic content and effective and innovative events to achieve long-term fundraising goals.
Working with development and chapter leadership to ensure alignment, teamwork and teambuilding, management and staff empowerment that fosters a positive and inclusive environment.
Working with teams to establish and track measures and lead indicators of progress and success, such as BU PPI and PbD Continuum tracking.
Serving as key team member for the enhancement of systems and tools used by the team, including new, innovative tools such as AI, advanced wealth screening, and communication innovation.
Overseeing all non-direct fundraising activity of a comprehensive campaign in times of campaign.
Reinforcing consistency in the organization's policies and procedures and providing direction related to their relevant field(s).
Ensuring programmatic work is a collaborative and well-integrated effort within philanthropy, including organizing internal communications for their area.
Leading various activities, developing complex processes, project outcomes, and initiating solutions to improve effectiveness.
Leveraging constructive and effective relationships with a wide range of people, including senior management, conservation staff, and financial/legal advisors.
Broad, proactive management responsibility for four or more administrative or professional staff, including training, professional development, establishing clear expectations, setting “stretch” objectives, and overseeing the execution of day-to-day work.
Committing actions and resources in a way that affects public image and binds the organization financially or legally.
Developing and administering budget, evaluating results and developing corrective strategies as needed.
Ensuring that programmatic commitments, TNC policies and procedures, and financial standards are met and managed for ethical compliance.
Implementing and directing multiple projects, directing work of staff, setting deadlines, and ensuring accountability.
Leading new programs/initiatives that will ensure department and organization-wide goals and strategies are achieved.
Maintaining confidentiality of frequently sensitive and emotionally charged information.
Managing strategic initiatives through collaboration with stakeholders in order to enhance performance in accordance with short and long-term objectives.
Resolving complex issues within program area with maximum opportunity to act independently.
Directing or participating in negotiations for complex, high profile or sensitive agreements.
Minimizing legal risk to the Conservancy and ensuring legal compliance with applicable state and local regulations.
Being responsible and accountable for meeting strategic goals and objectives.
Traveling frequently and on short notice, working long hours and weekends.