Director of Performance Management and Talent Development

Fanatics•United States,

About The Position

Fanatics Commerce is seeking a Director of Performance Management and Talent Development to play a critical role in building talent practices that define how the company identifies, develops, and advances its people for global growth. This role owns the performance, succession, and learning & development architecture for Fanatics Commerce globally, sitting within the unified Talent Management COE and partnering closely with the HRBP community. The Director is responsible for designing and building the end-to-end talent development architecture, owning performance management, succession planning, learning & development, and career frameworks as one integrated system grounded in BOLD principles. This is a builder role within a unified Talent Management COE that has consolidated Talent Acquisition and Talent Development under one leader. The Director leads the development pillar, designing frameworks that HRBPs deploy across all business units globally. Scale is achieved through a partnership model and the quality of the built frameworks, not headcount. The role reports to the Vice President and Head of Global Talent Management. The role requires the ability to design globally scalable talent practices, build tools and frameworks for HRBPs, apply data and AI-enabled platforms to modernize talent development, and partner with Talent Acquisition on build-vs-buy discipline.

Requirements

10+ years of progressive HR experience with direct ownership of talent development, performance management, succession planning, and/or L&D as a designer and builder of systems.
7+ years of team leadership experience.
Proven track record building or significantly rebuilding talent frameworks in complex, matrixed, or high-growth organizations.
COE operating model experience, understanding the difference between owning execution and enabling it through an HRBP community.
Experience designing globally scalable talent practices that work across geographies and employee populations without requiring a different program for every market.
Applied experience with modern learning and talent technology (LMS, performance platforms, assessment tools).
Genuine curiosity about AI-enabled development and how it is reshaping L&D and succession practice.

Responsibilities

Design and build the end-to-end talent development architecture for Fanatics Commerce, owning performance management, succession planning, learning & development, and career frameworks.
Design globally scalable talent practices that work across geographies and employee populations.
Build tools and frameworks that enable HRBPs to deliver talent practices with confidence and consistency.
Apply data, AI-enabled platforms, and talent technology to modernize how people are developed and advanced.
Partner with Talent Acquisition to close the loop between bench development and external sourcing, establishing build-vs-buy discipline as a shared metric.
Deliver measurable results aligned to team, function, and company goals.
Translate strategy into execution that drives business outcomes.
Identify and act on opportunities to improve performance, efficiency, or growth.
Lead a lean team with a high-leverage operating model, partnering with the BPO model for administrative and coordination work.
Build HRBP capability as the primary delivery mechanism, designing playbooks for HRBPs to use.
Develop talent on the team and hold a high standard for talent development.
Design performance and development frameworks from the employee experience backward.
Use talent data and workforce insights to inform development investment decisions and measure the ROI of learning, succession, and performance programs.
Ensure every program reflects a people-first mindset.
Build talent practices with BOLD principles in mind.
Evaluate and adopt next-generation development platforms to modernize the learning ecosystem and introduce AI-enabled development pathways.
Move fast in an ambiguous environment, iterating with urgency and discipline.
Own the full talent development lifecycle without waiting for direction.
Navigate complexity, competing priorities, and a lean team structure without losing standard or momentum.
Hold the bar on BOLD standards across every program built.
Apply AI and technology to improve efficiency, quality, and outcomes.
Use data and digital tools to inform decisions and enhance performance.
Demonstrate curiosity and adaptability in adopting new technologies and ways of working.
Contribute to a culture of innovation and continuous improvement.