Performance Improvement & Risk Management Director

Shriners Children's • Philadelphia, PA

2d • Onsite

About The Position

Shriners Children’s Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries. We have an opportunity for a Director of Performance Improvement & Risk Management. This role is responsible for establishing, maintaining, collaborating, and periodically reviewing/revising an interdisciplinary hospital-wide performance improvement program to ensure the ongoing monitoring, evaluation, assessment, and improvement of patient care and services and the organization. The Director will coordinate the Performance Improvement Department and the Hospital’s Patient Safety and Clinical Risk Management Programs to assure that appropriate care and services are administered to patients and their families, and to assure and promote a safe environment for patients, families, visitors, staff, and others who work within Shriners Children’s – Philadelphia. This effort is implemented through TJC Readiness for continued accreditation, Coordination of the Quality Assurance and Performance Improvement Plan, Patient Care Monitoring utilizing indicators developed by the Medical Staff and Occurrence Reporting. The incumbent will also function in the role of Hospital Patient Safety Officer (PA MCARE) and Patient Relations representative. This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Requirements

• BSN or Bachelor's Degree in a Healthcare or related field
• Five (5) years quality management experience
• Professional in Healthcare Quality (CPHQ) upon hire
• Five (5) years clinical, diagnostic, or related healthcare experience

Nice To Haves

• Master's degree
• Supervisory and management experience
• Patient safety experience
• Regulatory compliance experience
• Previous PI and Risk Mgt. experience highly desired

Responsibilities

• Establishing, maintaining, collaborating, and periodically reviewing/revising an interdisciplinary hospital-wide performance improvement program to ensure the ongoing monitoring, evaluation, assessment, and improvement of patient care and services and the organization.
• Coordinating the Performance Improvement Department and the Hospital’s Patient Safety and Clinical Risk Management Programs to assure that appropriate care and services are administered to patients and their families.
• Assuring and promoting a safe environment for patients, families, visitors, staff, and others who work within Shriners Children’s – Philadelphia.
• Implementing efforts through TJC Readiness for continued accreditation, Coordination of the Quality Assurance and Performance Improvement Plan, Patient Care Monitoring utilizing indicators developed by the Medical Staff and Occurrence Reporting.
• Functioning in the role of Hospital Patient Safety Officer (PA MCARE).
• Functioning in the role of Patient Relations representative.
• Performing other related duties and participating in special projects as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 403(b) Retirement Saving Plan
• Roth 403(b) Retirement Saving Plan
• Matching contributions to 403(b) and Roth 403(b) up to 6% after one year of service
• Paid time off
• Life insurance
• Short term disability
• Long-term disability
• Flexible Spending Account (FSA) plans
• Tuition reimbursement
• Home & auto insurance
• Hospitalization insurance
• Critical illness insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees