Director of People Support

HHM Hotels - Tampa Region•Tampa, FL

About The Position

HHM Hotels is expanding in the Tampa market and is seeking a Director of People Support to lead human resources at the property level. The director oversees recruitment, employee relations, training and development, and HR compliance. In partnership with hotel leadership, the role strengthens employee engagement, guides people practices, and builds a positive workplace culture while supporting the company’s growth in the Tampa market. The role coordinates with centralized People Support teams to communicate and administer benefits, compensation, leave, training, and employee relations programs at the property. It also manages talent acquisition and new-hire processing, supports associate performance and workplace culture, and develops or implements training as needed. The schedule varies and may include weekends and holidays. The stated potential career paths are Regional Director of People Support and Corporate People Support Director.

Requirements

  • Bachelor’s degree in Human Resources or a related field.
  • 3–5 years of previous Human Resources experience.

Nice To Haves

  • Hotel HR experience preferred.

Responsibilities

  • Coordinate with centralized People Support teams to ensure benefits, compensation, leave, training, and employee relations programs are effectively communicated and administered at the property.
  • Interview, select, train, schedule, coach, and support associates so they meet brand or hotel standards and HHM core values.
  • Manage and perform talent acquisition, including posting jobs, proactively sourcing candidates, interviewing, and ensuring hotel managers select qualified candidates.
  • Process new hires in accordance with established standards and applicable state, federal, and local laws and regulations.
  • Perform employee relations activities that promote a positive and fair workplace and provide unbiased assistance with associate issues and concerns.
  • Develop and/or implement training programs as needed.
  • Promote a performance-driven culture that recognizes and rewards good performance and addresses poor performance consistently with established standards and procedures.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Benefits

  • Medical, dental, and vision health insurance
  • Paid time off
  • 401(k) company match
  • Free basic life insurance
  • Travel discounts
  • Commuter transit and commuter parking benefits
  • Employee assistance and wellness program
  • Educational/professional development
  • Technology reimbursements
  • Quarterly bonuses and incentives
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