Director of People Operations

Pearl Meyer•Newton, MA

3d•$180,000 - $200,000

About The Position

We are a fast-growing, PE-backed consulting firm in an exciting phase of scale and we are looking for a Director of People Operations who thrives in a high-velocity environment. This is not a maintenance role. You will be building and upgrading systems and processes. You will own the full HR operations infrastructure – benefits, payroll, leaves of absence, and total rewards – and serve as a key partner to the CPO and PE sponsor as we grow headcount, integrate acquisitions, and execute against a value creation plan.

Requirements

8+ years of progressive HR experience, with at least 3–5 years in a leadership role overseeing HR operations functions
Deep expertise in benefits administration, payroll processing, leave management, and total rewards
Experience in a PE-backed, high-growth, or M&A-active environment strongly preferred; professional services or consulting industry background a plus
Strong knowledge of federal and multi-state employment law, including ERISA, FMLA, ADA, ACA, FLSA, and applicable state regulations
Demonstrated experience managing HRIS platforms
Proven ability to lead and develop high-performing teams
Exceptional analytical skills with the ability to translate data into actionable insights
Strong communication and stakeholder management skills; able to influence at all levels of the organization
High attention to detail with the ability to manage competing priorities in a fast-paced environment

Nice To Haves

professional services or consulting industry background a plus

Responsibilities

Audit, redesign, and scale People Operations processes to support rapid headcount growth across multiple geographies and service lines
Own the HRIS roadmap — evaluate, implement, and optimize platforms to support a growing, distributed workforce
Develop HR reporting and dashboards that give leadership real-time visibility into headcount, compensation, and workforce trends
Lead, coach, and develop the People Operations team, fostering a culture of accountability, continuous improvement, and employee-centric service delivery
Serve as the primary HR compliance authority, ensuring all people practices comply with federal, state, and local employment laws
Own and maintain the employee handbook, HR policies, and standard operating procedures
Design and operationalize a structured onboarding program with manager check-in cadences that accelerate time-to-productivity
Track new hire satisfaction, ramp completion, and regrettable attrition; use data to continuously improve the employee lifecycle experience
Own a structured offboarding process that protects IP and client relationships, with exit interview synthesis delivered as quarterly attrition trend reporting to the CPO
Administer all leave programs including FMLA, state-mandated leave, ADA accommodations, parental leave, and short- and long-term disability
Ensure consistent application of leave policies and maintain up-to-date knowledge of evolving federal and state leave regulations
Serve as the primary point of escalation for complex leave cases
Partner with HR leadership to develop and execute a competitive total rewards strategy encompassing compensation, benefits, and recognition programs
Oversee the design, administration, and communication of all employee benefit programs, including medical, dental, vision, life insurance, disability, FSA/HSA, and retirement plans (401(k))
Manage relationships with benefits brokers, carriers, and third-party administrators
Evaluate benefit offerings annually against market benchmarks and recommend enhancements to attract and retain talent
Lead compensation planning cycles including merit increases, bonus administration, and equity programs
Conduct regular market analyses and salary benchmarking to ensure pay equity and competitiveness
Develop and communicate total rewards statements and resources to help employees understand the full value of their compensation package
Oversee end-to-end payroll operations, ensuring accuracy, timeliness, and compliance across all jurisdictions
Manage payroll vendors and internal controls, including audits and reconciliations

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (Washington State only)
Savings Plan (401k)