Director of People Operations

Ditto•Austin, TX

2d•$191,000 - $239,000•Remote

About The Position

Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. We're looking for a Director of People Operations who loves creating scalable people programs to help a growing company thrive. This person will be a trusted partner to leaders across the business, balancing day-to-day people operations with strategic initiatives that support our team's growth. You'll own the core People function, ensuring our employees have a seamless experience from onboarding through career development while helping managers navigate people-related challenges with confidence. If you're equally comfortable diving into HR details and influencing leadership decisions, we'd love to meet you.

Requirements

Strong knowledge of compensation, benefits administration, performance management, and employment practices.
Experience managing 401(k) programs and working with benefits providers and brokers.
Proven ability to coach managers and influence leaders across all levels of the organization.
Excellent communication skills and the ability to build trust quickly.
Hands-on, practical, and excited to roll up your sleeves when needed.
Passion for creating an exceptional employee experience while helping the business grow.
A proactive and curious attitude about how AI can support your role through automation, ideation, or more thoughtful decision-making.

Nice To Haves

Experience leading People Operations at a hypergrowth startup
Familiarity with Rippling, Lattice, Pave, Carta
Experience working with employees who support both commercial and public sector customers

Responsibilities

Lead People Operations
Manage the day-to-day People Operations function, ensuring processes run smoothly and efficiently.
Own employee lifecycle processes including onboarding, offboarding, employee changes, and documentation.
Maintain and improve HR systems, policies, and processes as the company scales.
Ensure compliance with federal, state, and local employment regulations.
Lead compensation programs including salary reviews, benchmarking, job leveling, and compensation planning.
Manage employee benefits programs and serve as the primary point of contact for benefits administration.
Oversee 401(k) administration, including employee communications, compliance requirements, and vendor relationships.
Act as a trusted advisor to managers on employee relations, performance concerns, team development, and organizational effectiveness.
Identify opportunities to strengthen employee engagement and retention.