Director of People & Business Operations

Wangard Partners•Wauwatosa, WI

About The Position

Wangard Partners, a growing multi-entity company is seeking a detailed and energetic individual to fill the role of Director of People & Business Operations (DPBO). The DPBO is a key leader responsible for shaping and executing the overall people strategy for the organization. The DPBO will be instrumental in creating a compelling vision for the People team and leading all aspects of human resources including talent management, employee engagement, leadership development, and people operations. As the organization continues to grow, the DPBO will also be instrumental in supporting change management and organizational development initiatives. The DPBO will collaborate closely with the Executive Team to execute our purpose, mission and plan. This position shall be responsible for managing Wangard’s Professional Employment Organization (PEO), Insperity, and Wangard’s outside IT services provider, Marco. With the PEO management responsibilities, the position manages Wangard’s hiring, onboarding, employee review, regulatory compliance and other human resources processes. Recruiting and retaining top talent is critical function of this position. With the management of Wangard’s IT services, the position manages Wangard’s IT equipment, software, training, and other IT aspects of Wangard’s operations. Working with outside vendors, keeping Wangard’s equipment and software packages with the latest updates and replacements is a crucial element. This position is crucial to Wangard’s strategic business plans. As a result, the position participates in the weekly company management meetings and quarterly strategic planning meetings. Other duties as assigned should be expected. Wangard Partners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requirements

Bachelor's degree or equivalent in Human Resources, Business, Organization Development or a related field.
8+ years of leadership experience managing and developing a high-performing team.
Experience leading and scaling HR initiatives in a rapidly growing organization
Strong business acumen; ability to develop and implement transformative strategies that align with broader organizational goals and drive positive changes.
Excellent communication skills with the ability to connect, influence and engage a diverse audience.
Ability to build trusting relationships, provide feedback, collaborate effectively and involve stakeholders in People-related matters.
High emotional intelligence; ability to handle interpersonal relationships with empathy and awareness.
Responsive team player with the ability to quickly prioritize among numerous pressing tasks.

Responsibilities

Work in partnership with employees at all levels to cultivate a people-first culture that innovates the way people think, feel and experience working.
Champion initiatives that leverage best practices across systems, policies, and programs; advise the leadership team on where Wangard can grow and continuously improve.
Partner with leadership to drive organizational change efforts and scalability, ensuring the organizational structure and design support growth plans.
Create talent strategies for attracting, developing, and retaining top talent while enhancing professional growth and leadership opportunities.
Manage and direct relationship with PEO to ensure all employees and the organization are maximizing the benefits and expertise available through the PEO.
Manage Wangard's Talent Management Cycle-recruiting, interviews, assessment, hiring, onboarding, offboarding, orientation, training, goal setting, performance reviews, employee relations, discipline, termination.
Train managers and employees as required for success and compliance.
Manage hiring resources-CATS and INCHECK background investigations.
Maintain HR records for employees to include: hiring records, performance reviews, incidents, PIP, changes in status or compensation, continuing education, termination, and daily communication.
Manage supervisors and employees to ensure compliance in HR and legal situations to include FLSA, FMLA, EOE, ADA, AA, etc.
Manage and direct outside IT services provider, Marco, to ensure that company technology is functional, proper security controls are in place, employees are able to complete required tasks and facilitate software changes and upgrades.
Purchase all IT equipment (laptops, servers, wifi hubs, etc) and manage set up and training.
Assess future IT needs with Department Managers as the organization grows.
Direct and manage office manager to include office supplies, credit card reconciliation, employee events, phone system, mail, phone calls, reception area.
Coordinate and participate in strategic planning process for leadership team.
Actively participate in or lead committee relevant to your position.
Reconcile and approve invoices for IT, office products, office services, and HR.
Complete all other duties as assigned.
Manage contract and price negotiations with office vendors, service providers and office lease.
Maintain the office condition and arrange necessary repairs.
Other duties as requested and developed by the Vice President and General Counsel.