Director of People and Culture

Knightsbridge Capital Corporation•Greenough, MT

1d•Onsite

About The Position

Paws Up Montana is America’s premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West with constant innovation and evolution to deliver the quintessential luxury experience for affluent and influential travelers from all over the world. It’s a family-owned and award-winning destination that truly inspires. Purpose: Paws Up Montana is seeking a People & Culture Director to be a strategic partner to leaders across all teams on initiatives that positively impact company culture and team effectiveness.

Requirements

Eight or more years of leadership experience.
Current driver’s license with two years driving experience

Nice To Haves

HR certification such as SHRM-CP or SHRM-SCP preferred.
Knowledge of world class hospitality and service management preferred.

Responsibilities

Oversee the full team member experience, including recruitment, onboarding, employee housing, learning and development, engagement, performance management, and offboarding.
Collaborate with the Executive Leadership Team to develop and execute People & Culture strategies and initiatives aligned with organizational goals.
Responsible for the relevant and timely implementation of leadership development programs, departmental training, onboarding experiences, employee engagement initiatives, and performance management processes; establish metrics to measure effectiveness and outcomes.
Advise leaders on employee relations, performance management, and workplace concerns, supporting team effectiveness while minimizing organizational risk.
Lead the recruitment function, ensuring the timely hiring of high-quality leadership and seasonal talent while cultivating strong pipeline partnerships with universities, culinary institutes, and other industry organizations.
Manage relationships with visa agencies and program sponsors supporting seasonal international team members, including J-1, H-2B, and TN visa programs.
Oversee employee housing operations and allocation processes, ensuring housing resources are prioritized based on business needs in partnership with the executive team.
Oversee transportation logistics and shuttle operations for international team members residing in employee housing.
Consult on all aspects of the workers’ compensation program, including investigations, reporting, claims management, and risk mitigation.
Partner closely with Payroll and Finance to ensure accurate and effective administration of compensation and benefits programs.
Evaluate, implement, and optimize HR technology and systems to ensure efficient operations, data integrity, compliance, and an exceptional team member experience.
Display Paws Up Montana values and standards.
Always demonstrate professionalism and hospitality to guests and team members.
Handle guest transactions legally, ethically, and confidentially.
Maintain a favorable working relationship with all team members to foster and promote a positive working environment.
Always maintain a clean and neat appearance.
Perform work in a safe and high-quality manner.