Director of People and Culture

CENTER FOR ORGAN RECOVERY AND EDUCA•Pittsburgh, PA
•Onsite

About The Position

The Director of People & Culture is a strategic leader responsible for developing and executing people strategies that support CORE’s mission, organizational objectives, and workforce needs. As a member of the leadership team, this role partners with leaders across the organization to build leadership capability, strengthen organizational culture, enhance employee engagement, and align talent strategies with business priorities. The position provides leadership and oversight for talent management, organizational development, employee relations, workforce planning, leadership development, performance management, employee experience, total rewards, and People & Culture operations. The Director drives initiatives to position CORE as an employer of choice and foster a high-performing, mission-driven workplace culture that supports organizational growth and long-term success. The role oversees the People & Culture department, including workforce planning, employee development, performance management, succession planning, and departmental effectiveness. It also partners with Facilities and other stakeholders on safety initiatives, corrective and preventive action processes, and risk mitigation. The position promotes CORE’s Mission, Vision, and Core Values and maintains the confidentiality of employee and donor/recipient information.

Requirements

  • Bachelor’s degree required.
  • At least seven years of progressively responsible Human Resources, People & Culture, or related experience.
  • At least five years of leadership experience with responsibility for leading teams, programs, projects, or organizational initiatives.
  • Demonstrated experience in employee relations, talent management, leadership development, organizational development, workforce planning, and performance management.
  • Experience partnering with senior leaders to influence decision-making and drive organizational outcomes.
  • Strong knowledge of employment laws, regulations, and human resources best practices.
  • Exceptional communication, facilitation, coaching, and relationship-building skills.
  • Must be legally authorized to work in the United States.
  • Employment is contingent upon successful completion of a CORE background investigation and satisfactory results in accordance with CORE requirements.

Nice To Haves

  • Professional certification such as SPHR, SHRM-SCP, or an equivalent credential.
  • Experience leading a People & Culture, Human Resources, or Organizational Development function.
  • Experience building leadership development, succession planning, employee engagement, and workforce planning programs.
  • Experience in healthcare, nonprofit healthcare, transplantation, or another highly regulated industry.
  • Experience using workforce analytics and people metrics to drive business decisions.

Responsibilities

  • Develop and execute a comprehensive People & Culture strategy aligned with organizational goals, workforce needs, and future growth initiatives.
  • Advise and partner with executive leadership and management on workforce planning, organizational effectiveness, and employee engagement.
  • Lead initiatives to strengthen organizational culture, employee experience, recognition, and retention.
  • Oversee talent management programs, including performance management, succession planning, career development, and workforce development initiatives.
  • Partner with Learning & Development to identify organizational capability needs and align employee development priorities with strategic objectives.
  • Partner with leaders to address organizational challenges and improve team performance, employee engagement, and operational effectiveness.
  • Provide strategic oversight of recruitment and talent acquisition efforts.
  • Establish workforce planning strategies and monitor workforce metrics, engagement data, turnover trends, and other key performance indicators.
  • Oversee employee relations programs, investigations, corrective action processes, conflict resolution, and leave administration.
  • Ensure compliance with applicable employment laws, regulations, and organizational policies, and manage organizational risks.
  • Provide strategic oversight of Total Rewards, including compensation, benefits, wellness, recognition, and rewards programs.
  • Lead the development, implementation, and continuous improvement of People & Culture policies, processes, systems, and practices.
  • Ensure audit readiness through compliance monitoring, recordkeeping, policy governance, training oversight, and employment-related risk management.
  • Oversee HR technology, reporting, data integrity, and process improvement initiatives.
  • Develop departmental goals, budgets, operating priorities, and performance measures.
  • Recruit, lead, coach, and develop People & Culture team members.
  • Represent CORE with professional organizations, educational institutions, workforce development partners, and industry associations.
  • Partner on organizational safety initiatives, CAPA processes, and risk mitigation to support a safe work environment, regulatory compliance, and continuous improvement.
  • Participate in strategic planning, leadership meetings, and organizational projects.
  • Promote CORE’s Mission, Vision, and Core Values and maintain confidentiality of employee and donor/recipient information.
  • Perform other duties and special projects as assigned.
  • Participate in community outreach, workforce development, and educational partnership initiatives.
  • Serve on organizational committees and cross-functional workgroups.
  • Attend conferences, professional development programs, and industry events.
  • Support employee engagement activities, recognition programs, and organizational events.
  • Supervise the People & Culture department and provide strategic and operational leadership for its overall effectiveness.
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