DIRECTOR OF PATIENT-CENTERED MEDICAL HOME MODEL PROGRAM
About The Position
This position is responsible for developing, strategizing, implementing, and maintaining program initiatives related to the Patient-Centered Medical Home (PCMH) model. The role involves ensuring the quality, satisfaction, and performance of PCMH practices, as well as managing data security and privacy. The Director will lead PCMH transformation, ensure compliance with accreditation standards, and manage data submission for designations like the American Indian Medical Home (AIMH). Key responsibilities include preparing documentation for PCMH recognition, monitoring adherence to policies, supporting care coordination, promoting patient-centered care, tracking clinical quality metrics, leading quality improvement initiatives, identifying care gaps, facilitating team meetings, training staff on PCMH principles, and serving as a liaison between various stakeholders. The role also requires utilizing the Electronic Health Record (EHR) system for data analysis and ensuring data integrity. The position is located within the Navajo Nation, and FDIHB has a Navajo/Indian Preference in Employment Policy.
Requirements
- Three (3) years of direct work experience in quality improvement in a health care setting, data analytics or care coordination in a Primary Care setting.
- Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or closely related field.
- Must obtain PMCH certification (Joint Commission, AAAHC, or NCQA) within two (2) years from date of hire and maintain certification.
- Valid, unrestricted insurable driver’s license.
- Resumes and references are required.
- Must be an enrolled member of the Navajo Nation or other federally-recognized Indian tribes to receive preference.
Responsibilities
- Develops, strategizes, implements, and maintains program initiatives, assessments for evaluation and organizational standards of satisfaction, quality, and performance to meet PCMH practices.
- Ensures security and privacy of data in all FDIHB, Inc. associated systems.
- Lead PCMH transformation and ongoing compliance with accreditation standards.
- Collect and submit data to AHCCCS for American Indian Medical Home (AIMH) designation.
- Prepare and manage documentation for PCMH recognition/accreditation.
- Monitor adherence to policies, workflows, and care delivery standards.
- Support care coordination across providers, specialists, and community resources.
- Promote patient-centered care, including shared decision-making and self-management support.
- Track, analyze, and report clinical quality metrics.
- Lead quality improvement initiatives.
- Identify gaps in care and assist with corrective action plans.
- Facilitate interdisciplinary team meetings with stakeholders.
- Train staff on PCMH principles and workflows.
- Serve as a liaison between leadership, providers, nurses, and community resources.
- Utilize the Electronic Health Record (EHR) system to extract and analyze data.
- Ensure accurate documentation and data integrity.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
