Home Health Director of Patient Care Services (DPCS) - Torrance, CA

Obran Cooperative • Torrance, CA

10d • Hybrid

About The Position

Physicians Choice Home Health is seeking an experienced clinical leader to serve as the Director of Patient Care Services (DPCS). This is the agency's top clinical leadership role, responsible for ensuring safe, high-quality, compassionate care for every patient. The DPCS is the clinical executive designated under California Title 22 and CMS Conditions of Participation, overseeing all nursing, rehabilitation therapy, and medical social work services. The role involves managing and leading clinicians, with a focus on clinical quality, team development, and patient care. Business operations and growth are handled by the Administrator, allowing the DPCS to concentrate on clinical excellence. The position reports to the CEO and operates in partnership with the Administrator within a worker-owned cooperative structure.

Requirements

• Current, active California Registered Nurse (RN) license with no board actions or restrictions
• Bachelor of Science in Nursing (BSN) or higher from an accredited program
• 5+ years of RN experience, including 3 years within the past 5 years in home health, primary care, or acute care
• At least 2 years of clinical leadership in a Home Health Agency
• Working knowledge of California Title 22, CMS Conditions of Participation, and the California Nursing Practice Act
• Experience supervising and developing clinical staff
• Strong clinical judgment and calm, decisive leadership in a crisis
• Clear, collaborative communication with clinicians, physicians, patients, families, and regulators
• EMR proficiency (WellSky/Kinnser preferred), or the ability to get up to speed within 30 days of hire
• Active BLS/CPR certification
• A valid California driver's license and auto insurance for field audits
• Clearance of a California DOJ/FBI Live Scan background check and a complete 10-year employment history

Nice To Haves

• MSN or a master's in nursing administration or a related field
• CNML or CENP certification
• 5+ years of home health clinical leadership
• Hands-on experience with CDPH surveys or designing a QAPI program
• Experience in a worker-owned or cooperative organization

Responsibilities

• Direct and evaluate all nursing, therapy, and medical social work services.
• Review and authorize admissions for clinical appropriateness.
• Write and update clinical policies as state and federal requirements change.
• Supervise clinical coordinators and field clinicians directly.
• Conduct performance evaluations and field competency assessments.
• Coach for growth and lead final-round clinical interviews.
• Partner with HR Lead to handle performance concerns fairly and consistently.
• Bring frontline clinicians into decisions about care delivery, in keeping with cooperative values.
• Design and run the Quality and Performance Improvement (QAPI) program.
• Present quality data and protect CMS Star Ratings.
• Lead chart audits to ensure clear documentation of medical necessity.
• Serve as the final clinical decision-maker for complex physician concerns, clinical crises, and patient/family grievances.
• Keep the agency survey-ready and serve as the primary clinical contact for regulatory inquiries.
• Be available on-call outside business hours for clinical emergencies and regulatory inquiries.

Benefits

• Eligibility for Obran Cooperative membership and profit-sharing
• Medical, dental, vision, life, and disability insurance, with generous employer contributions
• HSA/FSA options to cover healthcare and dependent care expenses with pre-tax dollars
• 401(k)
• Paid time off, sick time, and paid holidays
• Mileage reimbursement for field travel
• Cellular device reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager