Director of Patient Care Services (DPCS)

Windward Life Care•San Diego, CA

5d•Hybrid

About The Position

Windward Home Health is seeking a Director of Patient Care Services (DPCS) to join their team. This is a part-time (30 hours per week) role for a local, well-established company that has been serving San Diego County for 22 years. The company is a group of trusted Aging Life Care ® and in-home care professionals with a premier reputation. Windward Home Health offers RN/LVN services to clients on a private-pay basis. Their mission is to improve the lives of older and disabled adults in San Diego County by fostering a lifelong sense of purpose and maximizing independence. The DPCS is a Registered Nurse (RN) responsible for overseeing all clinical services, ensuring effective, compassionate, and efficient care delivery through managing service coordination and supporting the home health nursing team.

Requirements

Current California state license as a Registered Nurse (RN)
Bachelor of Science in Nursing (BSN)
Graduate of an accredited school of nursing
CPR certified
3+ years clinical experience within the last 5 years, preferably in-home health agency, company, primary clinic or facility, at least 1 year of which was in a supervisory or administrative capacity.
Familiar with quality, clinical, and financial reports
Written proof of health status and ability to lift, push and pull up to 40 lbs. unassisted
Knowledge of home health care regulations and procedures
Effective communication skills and ability to lead a team of employees with a variety of backgrounds and educational experiences
Excellent time management, problem-solving skills, and work ethic
Active driver’s license, clean driving record, and reliable vehicle - must be comfortable driving patients in your vehicle
Moderate+ technology proficiency, including use of cell phone apps and web-based office systems, such as Google Workspace
Ability to pass criminal and driving background checks

Nice To Haves

Some experience working with older and/or disabled adults preferred.

Responsibilities

Manage a team of RNs and LVNs (currently, 6) providing comprehensive in-home patient care.
Oversee company clinical services, arranging for required 24 hours/day professional access, including cost accountability, service quality achievement, and employee productivity.
Manage the development of employee qualifications, assignment of employees, and coordination of patient care services, coordinating care with other programs as needed.
Oversee, participate in, and support the company Performance Improvement Committee activities, establishing measurable outcomes/objectives.
Assist in data collection to complete annual reporting requirements.
Participate in budget, strategic plan, and clinical policy and procedure development and implementation.
Perform or delegate orientation, competency testing, and in-services for new employees; select ongoing quarterly education for RNs and LVNs.
Follow up on patient and employee concerns as needed.
Oversee the Windward Home Health Infection Control program; advise on infection control processes and best practices for Windward Life Care (non-medical home care).
Maintain confidentiality of patient, employee, and company operations.
Keep all records up to date, organized, and ready for inspection at any time.
Maintain in-depth knowledge of and abide by all company policies and procedures; maintain current knowledge of home health care regulations and standards.
Support the company mission statement and philosophy to promote quality, efficient, comprehensive, compassionate, and effective patient care.
Supervise and serve as a role model and consultant to company employees.
Be available on premise or by telecommunications during scheduled hours, devoting sufficient hours to assure quality and adequacy of services provided.
Serve as Administrator’s Designee, as requested.