Director of Partnerships

Function Health • US - Remote,

10d • $220,000 - $250,000 • Hybrid

About The Position

Function Health is seeking a Director of Partnerships to own the imaging partner network end-to-end. This role involves managing the network's operations, performance, and strategic decisions. The Director will be responsible for the account management team, onboarding, SLAs, CRM hygiene, market prioritization, partner mix, and handling high-stakes escalations. This is a builder's role requiring an entrepreneurial operator who can manage key relationships and support the team's day-to-day execution. The individual will set strategy for expansion and operational standards, and be accountable for outcomes. The Imaging Team at Function Health powers one of the most advanced cancer screening platforms globally, utilizing AI-driven MRI scans across multiple organs and scaling rapidly.

Requirements

• 5+ years leading partnerships or provider network operations (experience not limited to healthcare).
• Experience managing and developing a team through escalations and complex operational work.
• Proven experience making consequential network decisions and standing behind them: exits, remediations, escalations owned end to end.
• Entrepreneurial operator: takes ownership of ambiguous problems, acts without waiting for direction, and builds process where none exists.
• Strong operator's instinct: builds repeatable process, documents what matters, and keeps systems clean.
• Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs.
• Excellent written and verbal communication; direct, concise, and organized.
• Bias toward ownership and follow-through in a fast-moving, high-growth environment.

Responsibilities

• Own the health, performance, and composition of Function's imaging partner network across 200+ facilities.
• Keep the CRM accurate as the single system of record for the network.
• Set market prioritization based on member demand and coverage gaps.
• Own partner mix, remediation versus exit calls, and the highest-stakes escalations end to end.
• Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification.
• Manage a team of account managers who own partner relationships and drive onboarding and ongoing performance.
• Coach through escalations and complex integrations; step in directly on the highest-stakes relationships.
• Own renewals and contract work on a small set of the network's most important partnerships, including pricing, exclusivity, and service-level terms.
• Be comfortable owning commercial and contract work on most important relationships, working with Legal from redline to signature.
• Ensure partners go live cleanly, with the AM acting as project manager and coordinating across Member Experience, Ops, and integration/engineering.
• Own the launch-to-stable transition and resolve the operational issues that drive member complaints.
• Work with Product and MRI Ops to bring new scan capabilities onto the network.
• Support international expansion (UK, and new markets) with the partner strategy to back it.
• Maintain the systems and documentation that let the function scale — CRM, SOPs, and institutional knowledge.
• Coordinate closely with Ops, Product, Finance/Billing, and Member Experience to keep partnerships performing and members well-served.
• Represent the voice of the partner network in internal planning and roadmap discussions.

Benefits

• Base Salary Range: $220,000 - $250,000
• Stock options
• Comprehensive health, dental, and vision plans for you and your family
• Wellness and commuter benefits
• Competitive vacation policy
• A culture that emphasizes learning
• Professional development budget for continued learning
• Opportunity to directly impact our mission of saving lives through early cancer detection
• Flexible working hours

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed