Director of Partnerships & Client Success
About The Position
The Head of Partnerships & Client Success is responsible for owning and operating the full partnerships engine at GPS—from pipeline management and deal execution to partner experience, retention, and expansion. This is a senior, hands-on leadership role for a builder who can translate strategy into execution, manage a growing portfolio of partnerships, and develop systems that scale. You will work closely with the CEO, who leads high-level sales and strategic relationships, and will be responsible for ensuring that partnerships move forward efficiently, are successfully implemented, and continue to grow over time.
Requirements
- 7–12+ years of experience in partnerships, business development, account management, or related roles.
- Proven ability to manage and close deals, not just support relationships.
- Experience building or scaling systems and processes in a growing organization.
- Strong leadership experience, including managing and developing team members.
- Highly organized with strong attention to detail and follow-through.
- Excellent communication skills, with the ability to build trust across diverse stakeholders.
- Comfortable working in a fast-paced, evolving environment.
Nice To Haves
- Experience working with healthcare organizations, nonprofits, or public sector partners.
- Familiarity with CRM systems (HubSpot strongly preferred).
- Experience with training programs, workforce development, or group-based services.
Responsibilities
- Pipeline & Revenue Ownership
- Deal Execution & Closing
- Partnership Management & Expansion
- Team Leadership & Management
- Systems, Process, and CRM Discipline
- Cross-Functional Collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
