Director of P&C Operations

THE LOOMIS COMPANY • Wyomissing, PA

7d • Onsite

About The Position

The Loomis Company is seeking an experienced Property & Casualty Department Manager to lead and oversee the day-to-day operations of our P&C division. This leadership role is responsible for supporting and managing department operations, working closely with Commercial and Personal Lines supervisors, developing efficient workflows, monitoring team performance, and fostering a collaborative, service-focused environment. The ideal candidate will bring strong insurance knowledge, leadership experience, and a commitment to operational excellence and client service.

Requirements

• Active Property & Casualty License required
• 5+ years of Property & Casualty insurance experience
• 5+ years of leadership or employee management experience
• Strong communication, organizational, and problem-solving skills
• Working knowledge of insurance operations and agency management systems

Nice To Haves

• CIC designation or equivalent preferred

Responsibilities

• Direct and oversee daily Property & Casualty department operations
• Lead and support Commercial and Personal Lines supervisors and staff
• Develop and maintain efficient servicing workflows and procedures
• Monitor reports, workload distribution, and department performance
• Conduct employee coaching and annual performance reviews
• Stay current on carrier updates, system changes, and E&O requirements
• Partner on E&O audits and compliance initiatives
• Manage employee relations and escalate concerns when necessary
• Promote a positive, team-oriented culture focused on service and accountability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed