Director of Outpatient Services
About The Position
Lead, build, and shape the future of outpatient behavioral health. Destiny Springs Healthcare is seeking a dynamic and visionary Director of Outpatient Services to lead and grow our outpatient and Intensive Outpatient (IOP) programs serving both adult and adolescent populations. This is a high-impact leadership opportunity for a licensed behavioral health professional who is passionate about clinical excellence, program development, and building strong, engaged teams. In this role, you will go beyond day-to-day management—you will drive strategy, expand services, develop clinicians, and partner directly with the CEO and senior leadership to elevate patient care and operational performance. You’ll play a critical role in shaping the future of our outpatient services while ensuring high-quality, compliant, and patient-centered care. We are looking for a leader who thrives in a fast-paced environment, embraces innovation, and is committed to making a meaningful difference in the lives of patients and families. At Destiny Springs Healthcare, we are driven by compassion, service excellence, and clinical integrity—and we’re looking for a leader who is ready to bring those values to life. If you’re ready to lead with purpose, build programs, and create lasting impact—this is your opportunity.
Requirements
- Master’s degree specializing in Social Work, Counseling or related field required.
- Minimum of five (5) years of experience in program management in psychiatric, behavioral health, or mental health field.
- Outpatient program start-up preferred
- Thorough knowledge of AZDHS, TJC, CMS, OSHA, State and Federal regulatory requirements.
- Licensed independent behavioral health professional in good standing (LPC, LCSW, LMFT)
- CPR/Basic Life, Crisis Intervention prevention (CPI).
Responsibilities
- Develops the IOP and outpatient services for adults and adolescents
- Provides oversight of activities including psychosocial evaluations of patient’s physical, social and emotional functioning as well as financial and family support.
- Provide direct clinical development and training.
- Serves as a strategic partner to the CEO and other Senior Leadership members.
- Ensure adherence to Infection Control, Safety, and Risk Management policies.
- Represent program and reports in a timely fashion to the Quality Assurance and Performance Improvement Committee (QAPI).
- Ensure that additional services, including in-service training and group therapy/programming are planned, implemented and documented according to professional clinical standards.
- Oversees and evaluates workflow efficiencies of the outpatient department.
- Communicates with administration to resolve/satisfy all cases involving appeals, grievances, quality improvement, and risk management issues.
- Develops treatment plans and coordinates additional services through referrals sources.
- Provides direct supervision, guidance and professional development to staff including hiring, job training, communication and disciplinary counseling.
- Manages the outpatient staff by assigning, communicating and delegating department responsibilities, assessments, and group assignments.
- Manages departmental budget and cost containment.
- Uses, protects, and discloses patients’ protected health information (PHI) in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Conform with and abide by all regulations, policies, work procedures and instructions.
- Shares Administrator on call rotation
- Coordinates discharge plans and services
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What This Job Offers
Job Type
Full-time
Career Level
Director
