Director of Outbound Distribution

Parts Town•Pendergrass, GA

1d•Onsite

About The Position

As the Director of Outbound Distribution, you will go the extra mile to ensure we meet the demands of our expanding Fulfillment Center footprint. You will be a role model for our Core Values and will lead the establishment and evolution of systems, automation, people, and processes as the company’s growth continues. You will oversee all aspects of order processing including Picking, Packing, Assembly, and Loading Operations in addition to Freight Shipping. Additional responsibilities include the development and execution of a daily operating plan, ensuring fulfillment operations are run in an efficient manner and that quality, productivity and safety goals are met. You will be key in the development of operations managers and supervisors. You will work with Customer Service and Sales teams on both the daily execution of order fulfillment and special projects.

Requirements

7+ years of experience in high volume Distribution Center
Minimum of 4 years in a manager or higher role
Degree in Operations, Industrial Engineering or Supply Chain Management
Lead by example and do not fully separate yourself from the day-to-day operation
Motivate your team to reach new production goals
Thrive on change management and enjoy keeping up with a fast-growing environment
Excel in process improvement methodologies
Develop and manage productivity
Analytical mind, and take data-driven steps to understand and solve problems
Develop standardized work with a focus on training and process improvement
Owner of Pick-Pack-Ship process flow
Problem-solve in order to tackle ever increasing delivery expectations
Solid level of understanding of UPS including small parcel and freight shipment processing
Prior experience in a forklift heavy environment
Display empathy, understanding, and patience with employees and external customers
Proficient in MS Office including MS Excel
Ability to continuously move around on a concrete surface
Value organization and detail and have the ability to continuously improve quality while coordinating activities to reduce distribution costs
All-star communicator and fluent in English (both written and verbal)

Nice To Haves

Worked in an automated DC
Practice Lean or Six Sigma
Worked with transportation management

Responsibilities

Build and lead an outbound operations fulfillment team and processes that uphold high-volume same day shipping value proposition
Plan and monitor performance each day and make changes as needed to ensure all orders ship with high quality
Comprehensively understand and manage OSHA standards and DOT regulations; be in compliance with any other regulation requirements
Provide cross-training and skill development to a large team of Managers, Supervisors, Specialists, and hourly team members
Lead automated distribution process improvement and optimization
Oversee that all team members are provided adequate training and resources needed to succeed in every role, and coordinate this process with Supervisors and Human Resources
Partner with Senior Leadership Team on development and execution of company goals and strategies
Manage staffing levels and scheduling
Collaborate with managers, supervisors, Quality, Continuous Improvement, and Analytics teams on process improvement, unique solutions, and opportunities to drive growth, efficiency, and improved quality