Orthodontic Director of Operations

MB2 Dental•, AZ

3d•Remote

About The Position

MB2 Dental has an opening for a Director of Orthodontic Operations to support our affiliated orthodontic practices across the Western region. This role serves as a strategic operational leader responsible for driving practice performance, developing office leaders, and partnering with Orthodontist owners to achieve growth, operational excellence, and exceptional patient care. The Director of Orthodontic Operations works closely with office leadership teams, Doctor Partners, and corporate support departments to improve operational efficiency, team engagement, and financial performance across multiple locations. This position offers growth opportunities, strong leadership support, and a collaborative, team-focused environment. We provide competitive compensation, bonus opportunities, comprehensive benefits, PTO, and 401(k). This is a remote position supporting the West Coast region, with approximately 50% travel required. Must be willing and able to travel regularly throughout the Western United States as needed for business and practice.

Requirements

7+ years of experience in orthodontic operations required
Previous experience managing multiple orthodontic practices required.
Multi-site leadership experience required
Strong P&L management and financial acumen
Strong leadership, coaching, organizational, and communication skills
Ability to travel approximately 50% as business needs dictate

Nice To Haves

Multi-state operational oversight experience preferred
Experience as an Orthodontic Practice Manager, Orthodontic Regional Manager, Director of Operations, or similar leadership role preferred

Responsibilities

Lead an assigned portfolio of orthodontic practices, partnering with Orthodontist owners and office leadership to drive performance and growth
Coach, develop, and hold office leadership teams accountable for operational, financial, and patient experience goals
Analyze key business metrics, including production, collections, profitability, scheduling efficiency, and case acceptance, while implementing improvement plans
Partner with support departments to improve operational efficiency, team engagement, and overall business performance
Support hiring, onboarding, leadership development, and succession planning efforts
Conduct practice visits and operational assessments to identify opportunities for growth and consistency
Partner with Orthodontist owners and executive leadership on strategic business decisions and growth initiatives
Monitor KPIs, review operating results, and implement corrective action plans when necessary
Ensure compliance with company policies, workplace training requirements, HIPAA, OSHA, and other regulatory standards
Partner with corporate leadership to implement scalable programs and operational best practices