Director of Organizational Learning & Development

Centerstone•Nashville, TN

2d•$108,920 - $163,400

About The Position

The Director of Organizational Learning & Development provides strategic leadership for the organization's learning, leadership development, talent development, and workforce readiness initiatives. This role is responsible for building a culture of continuous learning and professional growth by developing organizational capabilities that support employee's success, leadership development, training engagement, retention, and long-term business objectives. The Director serves as a key partner to executive, operational, and People & Culture leaders to align learning and development strategies with organizational priorities. Through leadership of the Organizational Learning & Development and Licensure Supervision teams, this position drives innovative learning solutions, leadership development, succession planning, organizational training, and career development initiatives that strengthen the workforce and support the organization's mission, vision, and strategic goals.

Requirements

Bachelor's degree in human resources, Organizational Development, Education, Business Administration, Psychology, Communications, or related field required.
5+ years progressive leadership experience in Learning & Development, Organizational Development, Talent Development, Human Resources, or related field.
Experience leading enterprise-wide learning and development initiatives.
Experience managing teams, budgets, and organizational change initiatives.
Experience with Learning Management Systems and training technologies.
Expertise in adult learning principles, instructional design, leadership development, and organizational development.
Strong facilitation, presentation, coaching, and consulting skills.
Knowledge of accreditation, regulatory, and compliance training requirements.
Ability to analyze workforce data and learning metrics to drive business decisions.
Experience developing succession planning and talent development strategies.
Strong project management and change management skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to influence and collaborate with executive and operational leadership.
Ability to travel as needed.

Nice To Haves

Master's degree preferred.
Healthcare, behavioral health, or human services experience preferred.

Responsibilities

Lead the development, implementation, and continuous improvement of enterprise-wide learning and development strategies, programs, and initiatives.
Conduct and oversee organizational learning needs assessments, gap analyses, and workforce capability reviews to identify opportunities for improving employee performance, engagement, retention, productivity, and career development.
Partner with executive leadership, operational leaders, and People & Culture teams to align learning solutions with business objectives and organizational priorities.
Develop innovative learning interventions and training programs to address identified performance, leadership, and organizational development needs.
Research emerging learning technologies, industry trends, and best practices to continuously improve learning effectiveness and learner experience.
Design, implement, and evaluate leadership development programs that support leaders at all levels of the organization.
Lead and oversee: People Leader Orientation, Quarterly People Leader Training Programs, Leadership Development Programs, Mentorship Programs, Succession Planning Programs, Soft Skills Development Programs.
Support career pathing, workforce development, and talent retention initiatives through structured learning experiences and development opportunities.
Collaborate with leadership to identify high-potential talent and create development pathways that strengthen organizational bench strength.
Direct day-to-day operations of the Organizational Learning & Development team to ensure effective execution of learning programs and initiatives.
Ensure standardized implementation and delivery of learning programs across all regions, departments, and business units.
Oversee the design, facilitation, maintenance, and evaluation of: New Hire Orientation, Annual Required Training, Training Plans Tied to Job Roles, Soft Skills Training, Internship Programs, Professional Development Programs.
Lead the administration, optimization, and strategic utilization of the Learning Management System (LMS), ensuring an effective and engaging learner experience.
Develop and maintain learning curricula, content standards, and instructional design practices that support adult learning principles and organizational goals.
Ensure organizational training programs meet all legal, regulatory, accreditation, and compliance requirements.
Oversee annual required training programs and related compliance reporting.
Support accreditation readiness and ongoing accreditation requirements through effective training systems, documentation, and program management.
Manage workforce readiness initiatives including: CPI (Crisis Prevention Intervention), CPR/First Aid Training, Licensure Supervision Programs, Professional Credentialing and Development Support.
Collaborate with Clinical Learning & Development leadership to ensure coordinated and compliant training approaches across the organization.
Establish and monitor learning metrics, outcomes, quality measures, and return-on-investment indicators to evaluate program effectiveness.
Analyze learner feedback, business outcomes, engagement data, retention trends, and performance measures to continuously improve learning programs.
Prepare and present reports and recommendations to executive and operational leadership regarding learning effectiveness and organizational development outcomes.
Lead, coach, develop, and manage Organizational Learning & Development staff and Licensure Supervision team members.
Perform management responsibilities including hiring, onboarding, coaching, performance management, succession planning, employee engagement, and corrective action when necessary.
Foster a culture of continuous learning, collaboration, innovation, and accountability within the department.
Manage departmental budgets and resources to ensure fiscal responsibility and maximum return on investment.
Monitor financial performance of learning initiatives and provide budget forecasting and reporting as needed.
Partner with operational leadership, People & Culture, Clinical Learning & Development, and other stakeholders to identify business challenges and deploy effective learning solutions.
Support enterprise employer brand initiatives, workforce development partnerships, and educational relationships, including collegiate discount and partnership programs.
Regularly engage with organizational sites and operational leaders to assess learning needs, support implementation efforts, and ensure alignment with strategic priorities.
Support organizational initiatives that promote belonging, engagement, employee experience, and organizational culture.
Perform other duties as assigned.
The Director is accountable for the strategy, execution, and outcomes of: New Hire Orientation, People Leader Orientation, Quarterly People Leader Training, Leadership Development Program, Mentorship Program, Succession Planning Program, Learning Management System (LMS) Administration, Annual Required Training, Accreditation Support, Collegiate Partnership & Discount Programs, CPI Training, CPR/First Aid Training, Job-Specific Training Plans, Licensure Supervision Program, Soft Skills Training, Internship Program.