Director of Operations

Sepsis Alliance

6d•$110,000 - $125,000•Remote

About The Position

The Director of Operations leads Sepsis Alliance’s internal operations and organizational infrastructure, ensuring that systems, processes, and resources are aligned to support mission execution and organizational growth. As a member of the leadership team, the Director partners with the CEO and senior staff to translate strategy into coordinated organizational action. This role oversees operational systems, people and culture initiatives, internal coordination, and organizational planning while supporting financial stewardship and organizational resilience.

Requirements

5+ years of operations or organizational leadership experience
Experience managing organizational systems and internal operations
Familiarity with CRM systems (Salesforce preferred) and financial reporting systems (QuickBooks preferred)
Experience working within a PEO environment (Rippling preferred) and retirement plan administration
Strong leadership, strategic thinking, and problem-solving skills
Ability to communicate operational or financial information clearly to leadership and board members
Experience working effectively in remote or hybrid teams

Nice To Haves

3–5+ years of nonprofit experience preferred

Responsibilities

Lead operational systems, administrative infrastructure, and internal workflows
Establish operational policies, standards, and processes that support efficient execution
Oversee organizational technology platforms including Salesforce governance and improvements
Manage contracts, insurance review, and organizational risk management practices
Partner with leadership on annual planning, budgeting, and organizational priorities
Translate strategic priorities into operational goals, timelines, and accountability structures
Oversee financial operations in partnership with the contracted Finance Manager and the Finance Committee
Review financial reporting and operational metrics to identify trends and risks
Prepare operational and financial materials for Board and committee meetings
Lead initiatives that support employee engagement and organizational health
Oversee HR policies, benefits administration, and compensation philosophy including pay equity review
Support workforce planning and leadership development
Guide managers on people-related matters and organizational practices
Champion diversity, equity, and inclusion initiatives
Supervise the Manager of Operations and partner with the Finance Manager
Establish operational priorities, workflows, and accountability structures
Coach and support team members while fostering collaboration and transparency
Serve as a strategic advisor to the CEO on operational matters
Coordinate cross-functional initiatives and leadership priorities
Track key organizational initiatives and support follow-through
Assist the CEO with Board preparation, leadership planning, and strategic discussions