Director of Operations

Decker Truck Line • West Des Moines, IA

1d • Onsite

About The Position

Decker Truck Line is a family owned company celebrating over 94 years in business! We were recently named one of North America's Best Fleets to Drive For the 4th year in a row , and North America's 2025 #1 Large Carrier to Drive For ! Becoming part of the Decker family means becoming part of an award-winning company that also won the "Iowa Motor Truck Association Image Campaign" 2 years in the row for community involvement, fundraisers and local donations and was a recipient of Hy-Vee’s “Transportation Supplier of the Year” Award. We are currently looking for a Director of Operations to join our West Des Moines Office! The ideal candidate will have a solid background in Reefer/Van truckload operations. Great full-time first shift schedule of Monday-Friday 7am-5pm! A day in the life of a Decker Director of Operations looks like: Assisting in day-to-day operations of a 250+ Reefer/Van Fleet to ensure productivity expectations with utilization, quality, safety, service and cost-effective management of assets Daily checkouts with each Driver Leader Assisting the Shop Foreman and personnel with maintenance/securement related issues Working with Driver Leader direct reports to ensure all PMs are completed on time, with no overdue results Assisting Sales in maintaining Customer relations while also playing a key role in startups with new accounts Assisting Network Team in securing freight from broker boards for tough reload areas Liaison between other departments and operations personnel for additional assistance on needed paperwork, actions, and information Assists COO in development of budgets and goals Monitors KPI’s to ensure goal attainment is achieved Responsible for hiring/disciplinary actions and performance reviews of employees Development of direct reports through regular 1-1s and quarterly performance reviews Other duties as assigned

Requirements

• Minimum of a high school diploma or GED
• 4 year degree in a business field preferred
• Expert knowledge of the internet and Microsoft Office software
• Logistics experience/knowledge of trucking industry
• 3-5 years job related experience required
• Previous Supervisory experience in a Transportation environment

Nice To Haves

• Experience with Qualcomm/Omnitracs, PTI, CSA Performer, McLeod systems is a plus.

Responsibilities

• Assisting in day-to-day operations of a 250+ Reefer/Van Fleet to ensure productivity expectations with utilization, quality, safety, service and cost-effective management of assets
• Daily checkouts with each Driver Leader
• Assisting the Shop Foreman and personnel with maintenance/securement related issues
• Working with Driver Leader direct reports to ensure all PMs are completed on time, with no overdue results
• Assisting Sales in maintaining Customer relations while also playing a key role in startups with new accounts
• Assisting Network Team in securing freight from broker boards for tough reload areas
• Liaison between other departments and operations personnel for additional assistance on needed paperwork, actions, and information
• Assists COO in development of budgets and goals
• Monitors KPI’s to ensure goal attainment is achieved
• Responsible for hiring/disciplinary actions and performance reviews of employees
• Development of direct reports through regular 1-1s and quarterly performance reviews
• Other duties as assigned

Benefits

• A competitive salary paid weekly plus quarterly performance bonuses!
• Optional Health, Dental, Vision, Life, Short and Long Term Disability, Critical Illness and Accident Insurance
• Flexible Spending Accounts for both Medical and Dependent Care Expenses
• One week of PTO upon hire; another week at 6 months and then annually thereafter!
• Paid Holidays, 401(k) and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees