Director of Operations
About The Position
NextStep is a digital, AI-first career platform dedicated to helping top-performing consultants navigate career transitions. By leveraging a data-driven approach, NextStep matches professionals with high-fit opportunities while enabling companies to connect with exceptional talent. The platform is developed in collaboration with Consulting Comedy, the largest consulting-focused community globally, boasting 1M+ subscribers. On behalf of our partner network, we're recruiting a Director of Operations in New York. Director of Operations - New York Salary Range: $180,000 - $220,000 annually, depending on experience and qualifications. The selected candidate for the Director of Operations role will lead operational excellence across the organization, drive strategic initiatives, and build scalable systems that enable growth.
Requirements
- 7-10+ years of experience in consulting (MBB, Big 4, or boutique firms) or senior operations roles in fast-growing organizations
- A proven track record of leading operations at scale, whether building new functions, optimizing existing ones, or driving transformation
- Strategic thinking combined with operational rigor
- Strong analytical and financial acumen (i.e., you build business cases, manage P&Ls, and use data to drive decisions)
- Experience leading and developing high-performing teams (i.e., you know how to hire, coach, and scale operational talent)
- Executive presence and influence, meaning you can partner effectively with C-suite leaders and drive alignment across the organization
- Comfort operating in dynamic, high-growth environments where priorities shift and you need to build infrastructure in real time
Responsibilities
- Set operational strategy and translate it into executable plans that align with business objectives
- Own critical business operations, spanning process optimization, resource allocation, performance management, and cross-functional coordination
- Lead operational planning cycles, budgeting, forecasting, capacity planning, and strategic roadmapping
- Build and refine operating models, governance structures, and workflows that scale with the business
- Partner directly with executive leadership and functional heads to drive high-impact initiatives and remove blockers
- Establish metrics, dashboards, and reporting frameworks that provide visibility into operational health and business performance
- Lead, develop, and scale operations teams, building capability and fostering a culture of execution excellence
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
