Restaurant Director of Operations (52141)

VELVET TACO•Dallas, TX

26d•$125,000 - $150,000•Hybrid

About The Position

The Director of Operations is responsible for the quality of restaurant operations and is dedicated to building an environment of operational excellence. Aligns teams through performance measures that achieve our business goals. This position is also responsible for each restaurant’s execution and provides leadership and coaching to achieve high operational standards and increase sales and profits. The Director of Operations fosters a high-energy, high-performing culture, making Velvet Taco a place our Team Members want to work.

Requirements

Proven track record of successful P&L and operations management of at least $5-10M in AUV.
Ability to think analytically and perform tactically.
Possess leadership skills with a strong ability to assess talent and build effective teams.
Expected to be hands-on when needed and work on a rotating schedule that includes late-night hours and weekends.
Model high ethical standards for self and others.
Proven ability to direct management teams in high-volume, fast-paced environments.
Minimum 5 years in a multi-unit food service leadership role required.
Ability to multitask and work under deadlines.
Complete knowledge of MS Excel, Windows, & POS programs.
Excellent communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization.
Problem identifier and solver.
Out-of-the-box thinker.
Excellent relationship builder.
Able to set goals and convert plans into action.
5 years in a leadership role, with a multi-unit restaurant brand.
Experience leading successful sales-building initiatives.
Track record of data-driven decision-making.
Self-starter, able to juggle multiple projects at one time.
Located in the Houston Metro area.
Expected to have a high presence in designated restaurants (80%).

Nice To Haves

Relentless in the pursuit of excellence.
Rebellious (especially when it comes to food).
Believes teamwork is the secret ingredient to achieving greatness.
Wants to be part of a TRIBE of people who stand together, operate with purpose, and WIN.

Responsibilities

Encourages and fosters the development of Management Teams, providing them with challenging and measurable goals for their professional growth.
Easily handles performance issues and holds teams accountable in a constructive and timely manner.
Believes in and supports a culture of continuous improvement and continuous learning and actively works on self-development.
Develops succession plans for staffing needs with a strong ability to recruit and develop others.
Assesses talent at all levels and understands the importance of building a bench.
High level of P&L acumen and develops action plans to continuously raise the level of performance.
Skilled at planning, development, and implementation of practices that meet our high operational standards.
Champion of change and inspires others to embrace evolution.
Ensures culinary standards are being followed in the areas of food safety, food storage, prep recipes, line procedures, and all culinary processes.
Sets the bar high in maintaining a clean, food-safe, and professional work environment while making it high energy and fun.
Skilled at developing and setting annual plans, taking the initiative, and successfully achieving them.
Lead, execute, and assist in NRO’s (New Restaurant Openings).