Director of Restaurant Services

Haake RecruitingAtlanta, GA
Onsite

About The Position

Haake Recruiting is working with a dynamic, chef-driven restaurant group to identify a Director of Restaurant Services. This senior leader will develop and maintain service standards across multiple restaurant concepts, train managers and front-of-house teams, observe service in action, and help turn exceptional hospitality into a consistent part of every shift. The ideal candidate is a natural teacher and proven restaurant operator who can earn the trust of experienced leaders, identify service gaps, provide practical coaching, and influence results without directly managing each location.

Requirements

  • Five or more years as a General Manager or senior front-of-house leader
  • Experience creating and implementing restaurant training programs
  • Proven success coaching and developing managers and service teams
  • Strong knowledge of elevated hospitality and front-of-house operations
  • Excellent observation, communication, and organizational skills

Nice To Haves

  • Multi-concept or fine-dining experience is preferred

Responsibilities

  • Develop and maintain service standards across multiple restaurant concepts
  • Train managers and front-of-house teams
  • Observe service in action
  • Help turn exceptional hospitality into a consistent part of every shift
  • Identify service gaps
  • Provide practical coaching
  • Influence results without directly managing each location

Benefits

  • Employer-paid employee health insurance
  • Optional family, dental, and vision coverage
  • Company-paid life, short-term disability, and long-term disability insurance
  • 401(k) with a 3% employer match after 12 months
  • Annual bonus eligibility after two years
  • Paid time off
  • Employee dining discounts
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