Director of Operations

FlavorSum•Brea, CA

3d•Onsite

About The Position

The Director of Operations / Site Leader provides strategic and operational leadership for a manufacturing, distribution, or operational facility. This role is accountable for achieving business objectives related to safety, quality, delivery, cost, customer satisfaction, and employee engagement while fostering a culture of continuous improvement and operational excellence. The Site Leader develops organizational capability, drives performance through data and lean methodologies, and partners closely with executive leadership to execute business strategy.

Requirements

Bachelor's degree in Business, Engineering, Operations Management, or related field
10+ years of progressive operations leadership experience
5+ years leading managers and cross-functional teams
Experience managing a manufacturing, distribution, or industrial operation
Demonstrated success improving operational performance and financial results
Strong financial acumen with experience managing budgets and operational budget
Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies
Communication Skill-set-strong verbal and written communication skills to report to managers and collaborate with operators.
Project Management
Excellent leadership, communication, and decision-making skills

Nice To Haves

Lean Six Sigma Green Belt or equivalent certification
Experience with ERP systems
Experience leading organizational transformation and change management initiatives

Responsibilities

Lead all day-to-day site operations to achieve safety, quality, productivity, delivery, and financial objectives.
Develop and execute annual operating plans aligned with company strategy.
Establish and monitor key performance indicators (KPIs) and implement corrective actions when performance falls below target.
Drive operational excellence using Lean Manufacturing, Six Sigma, Kaizen, or similar continuous improvement methodologies.
Ensure compliance with company policies, regulatory requirements, and customer expectations.
Manage site operating budget.
Identify opportunities to improve profitability through cost reduction, waste elimination, productivity improvements, and resource optimization.
Develop capital expenditure requests and oversee implementation of approved projects.
Build, coach, and develop a high-performing leadership team.
Foster a culture of accountability, collaboration, and continuous learning.
Lead workforce planning, succession planning, and leadership development initiatives.
Partner with Human Resources on employee engagement, performance management, recruiting, and retention strategies.
Champion a safety-first culture with zero-injury objectives.
Ensure compliance with OSHA, environmental regulations, quality systems, and company standards.
Lead incident investigations and implement corrective actions.
Ensure products and services consistently meet customer expectations.
Partner with Quality and Supply Chain teams to resolve customer concerns.
Drive root cause analysis and corrective action processes.
Collaborate with Supply Chain, Engineering, Maintenance, and Sales to optimize operational performance.
Improve inventory management, production planning, and scheduling efficiency.
Support new product introductions and operational scalability.
Lead strategic improvement initiatives that enhance productivity, quality, customer service, and profitability.
Utilize data analytics to identify trends and drive operational decisions.
Promote a culture of innovation and employee involvement.